The Client Services & Support Change Readiness team helps deliver operational and strategic change with our people and customers in mind.
We support teams across Banking and Financial Services by ensuring new systems, processes and initiatives are understood, adopted and embedded successfully.
We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.
At Macquarie, you're empowered to shape a career that is fulfilling and creates value.
You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.
What role will you play?
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As a Change Readiness Consultant, you will play a key role in delivering high-volume change initiatives, working under the guidance of the Readiness Lead and Senior Managers and working closely with senior stakeholders.
, You will be completing impact assessments, delivering change communications, raising risks and progress tracking while helping teams adapt to change and achieve successful outcomes.
You will also contribute to continuous improvement by developing and enhancing change tools and templates by building out a best-practice library of AI-optimised tools and templates.
What you offer
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2–3 years' of experience coordinating and delivering business change initiatives and readiness activities.
Strong stakeholder engagement, communication and relationship management skills.
Ability to assess impacts, manage risks and solve problems proactively.
Experience developing communications, learning materials and adoption support resources.
Demonstrated commitment to continuous improvement, collaboration, and the effective use of AI and digital tools.
Professional certification in change management (such as Prosci or APMG) is highly desirable.
What we offer
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At Macquarie,



you're empowered to shape a career that's rewarding in all the ways that matter most to you.
Macquarie employees can access a wide range of benefits which, depending on employment type, include:
1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for qualified membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment
About Banking and Financial Services
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Banking and Financial Services is our technology-driven retail bank.
You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.
Inclusion at Macquarie
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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected.
Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable adjustments to individuals who may need support during the recruitment process and employment.
If you require an adjustment, please let us know during the application process.
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📌 Change Readiness Consultant (Sydney)
🏢 Macquarie Bank
📍 Sydney