Join a cloud transformation journey
Build automation and self-service capabilities for engineering teams
Hybrid Sydney-based opportunity
About the role
The systems and services you improve support important interactions for customers, providers, employers and employees across NSW.
This is an opportunity to play a key role in icare's cloud-first transformation, helping shape modern AWS and Azure platforms that enable teams to deliver secure, reliable and scalable services.
You'll work across cloud, infrastructure, networking and security domains, partnering with Architecture, Cyber Security and Delivery teams to create technology solutions that improve efficiency, resilience and customer outcomes.
As part of a growing cloud capability, you'll have the opportunity to influence how platforms evolve while building your expertise in modern cloud engineering practices.
What you'll be working on
Design and deliver secure, scalable cloud and infrastructure solutions across AWS and Azure environments
Build automation, self-service capabilities and operational tooling that make it easier for delivery teams to innovate
Improve platform reliability through monitoring, observability and continuous optimisation initiatives
Troubleshoot and resolve complex cloud, infrastructure, network and platform issues across enterprise environments
Partner with Architecture, Cyber Security and delivery teams to implement contemporary cloud practices and secure-by-design solutions
Contribute to cloud standards, technology roadmaps and infrastructure transformation programs
Identify opportunities to enhance performance, resilience, scalability and operational efficiency across platforms




Share knowledge and provide technical guidance to colleagues and delivery partners to uplift cloud capability across the organisation
What you'll bring
Experience supporting cloud or infrastructure environments in a complex enterprise setting
Strong capability in AWS, Azure or similar cloud platforms, with an interest in modern cloud architecture
Experience with automation, scripting and operational technologies that improve service delivery and efficiency
Knowledge of infrastructure services, networking, identity and access management, and security controls
Ability to investigate, troubleshoot and solve complex technical issues across multiple technology domains
Experience working collaboratively with technical stakeholders to deliver shared outcomes
Confidence explaining technical concepts and recommendations to a range of audiences
Experience within insurance, financial services, healthcare or similarly regulated environments will be highly regarded
What we offer
Flexible and hybrid ways of working to help you balance work and life
A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health checks
Extra leave benefits for employees to make life a little easier for our people
Private health insurance discounts
Novated leasing, salary packaging and salary sacrifice options
Learning and development opportunities to build your skills, expand your experience and support your career development.




Recognition that celebrates individuals and teams making a positive impact including our People Awards - on-the-spot, quarterly and annual
Access to our Employee Assistance Program for you and your immediate family
Mental health training accreditation and peer support initiatives
A genuinely inclusive workplace, including support for hidden disabilities through the Hidden Disabilities Program.
About icare
icare provides insurance and care to the people, businesses and communities of NSW.
Our work supports recovery, independence and safer workplaces.
We protect homes, public assets; and essential services, and help manage schemes that need to remain fair, affordable and sustainable for the future.
We believe the better we do, the better for NSW.
We are committed to building a safe and inclusive workplace where people feel respected, supported and able to contribute their best.
Inclusion is not a standalone initiative; it is part of how we make better decisions, design better services and reflect the communities we serve.
We welcome and support people of all abilities and backgrounds to apply.
If you need adjustments during the process please note this in your application.
Please note:
You must be an Australian citizen, permanent resident, a New Zealand citizen with a current passport, or hold unrestricted working rights to apply.
icare operates in NSW to be eligible for this role you must live and work in NSW.
This role is subject to standard pre-employment checks including criminal history checks.
For more information about icare visit our website.
icare operates a direct sourcing model, so no agency introductions will be accepted.
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📌 Cloud And Infrastructure Service Engineer (Sydney)
🏢 Insurance & Care Nsw
📍 Sydney