Loss Adjuster - Rockhampton
As a Loss Adjuster you will be managing end-to-end domestic & commercial property claims, from first notification through to fair and timely settlement.
You'll investigate loss, coordinate repairs, and deliver an exceptional customer and client experience through collaborative, high-quality claims management.
What are my accountabilities?
Manage a portfolio of domestic/commercial property claims from first advice to settlement
Determine extent and cause of loss via the most effective, efficient and client and customer-focused method of investigation
Deliver loss adjusting services that meet or exceed the service standards required by the client
Project manage the rectification, remediation or re‐inatement of damaged property
Deliver an exceptional claims experience by working collaboratively and constructively with support colleagues
About you
Experience in claims management, claims assessment or estimating
Trade qualifications and/or Diploma of Loss Adjusting would be favourable but not mandatory
Ability to work autonomously, handle multiple tasks/cases and manage customer interactions
Excellent communication, negotiation, and relationship-building skills
Caring Culture
It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth.
By joining Sedgwick, you'll be part of something truly meaningful.
It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.
Here, there's no limit to what you can achieve.
Any applicant will be required to complete reference checks, mandatory background checks, including a police check and work rights.
Why Sedgwick?
Sedgwick is the global leader in claims administration, loss adjusting,



benefits administration, and product recall.
We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
Every day, our colleagues are working to make the world better.
They're helping people recover after an injury or illness.
They're assisting with damage from a natural disaster.
They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.
Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.
The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.
Benefits
Hybrid working arrangement.
#LI-Hybrid
Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
+0.5% on top of Superannuation Guarantee
Domestic and International Career Pathways
Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace
Sedgwick is an Equal Opportunity Employer.
Sedgwick is an equal chance employer, recognized by the Diversity Council of Australia.
We're committed to fair and accessible recruitment.
If you need special accommodations, please let us know when applying.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway!
Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
You may be just the right candidate for this or other roles.
For more, see sedgwick.com
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📌 Loss Adjuster - Rockhampton
🏢 Sedgwick Claims Management Services
📍 Rockhampton