Collaborative, supportive, Values driven environment Great coffee (and a variety of tea) and fresh fruit Avoid the traffic: we are outside the CBD and close to public transport Fin Tech Senior Manager role, leading a team of 10 and reporting the GM of Tech Melbourne or Sydney (Hybrid working) Overview The CRM Systems Manager will steer the development, support and strategic direction of the Salesforce platform, ensuring alignment with IT architecture and cyber‐security standards.
The Role: Lead and mentor a team of 8–10 technical professionals, fostering a culture of continuous improvement Oversee Salesforce user support, integrations and escalation handling as the first point of contact Manage the work pipeline, resource planning and Agile delivery of change initiatives Define and enforce governance frameworks for AI features, data privacy and security compliance Drive adoption of Salesforce Einstein AI and Agentforce to enhance productivity and customer engagement What You'll Bring: 10+ years of experience in Salesforce administration or engineering, with 3+ years in a managerial role Proven expertise in multi‐cloud Salesforce architecture, API design and data modelling Strong track record of establishing platform governance,



change control and CI/CD processes Demonstrated ability to lead stakeholder communication and manage third‐party partnerships Experience with ITIL processes, Agile delivery and risk management across large CRM environments Bonus: Knowledge of AI‐driven marketing automation and LLM‐powered personalisation What's a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually.
Just double-click and easily create content.
Static and dynamic content editing A rich text element can be used with static or dynamic content.
For static content, just drop it into any page and begin editing.
For energetic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel.
Voila!
How to customize formatting for each rich text Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
At Latitude IT, we are passionate about providing equal employment opportunities and value workplace diversity.
We encourage Aboriginal Torres Strait Islanders, people with a disability, and people from a culturally diverse background to apply.

📌 Crm Systems Manager (New South Wales)
🏢 Latitude IT
📍 New South Wales