Retail Supervisor Permanent Role $70K - $80K PA Portsmith QLD POSITION We have a full-time position for a Retail Supervisor available in Portsmith, **** SKILLS Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience.
If no relevant qualification is held, at least 2 years of relevant work experience is required.
RESPONSIBILITIES The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products.
This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.
POSITION DUTIES Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.
Provide staff with guidance on handling complex and challenging sales situations.
Organise and oversee work schedules, ensuring efficient task delegation.
Assist in the recruitment and training of new staff, promoting team growth and ensuring smooth transition into the team and workflows.
Resolve staff grievances and foster a positive work environment.
Regularly monitor stock levels,
take inventory of goods and place orders for new stock to avoid shortages and maintain optimal inventory.
Ensure products are well-stocked and displayed correctly.
Ensure all goods and services are correctly priced.
Maintain a high standard of store organisation and cleanliness.
Enforce safety and security procedures to ensure a safe shopping and working setting.
Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.
ADDITIONAL ATTRIBUTES Ability to deliver a high level of customer service and exceed customer expectations Excellent leadership abilities with the capacity to motivate and inspire a team Excellent verbal and written communication skills Strong time management and organisational skills Take a proactive approach to problem-solving and continuous improvement SALARY The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.
TO APPLY Applications in Word format should be forwarded to us by clicking the 'Apply' button below.