Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our Pest Control clients.
Your chance to join a market-leading organisation
Work within an experienced, supportive, and collaborative team environment
Great package, onsite parking, and easy-to-reach location
Rentokil Initial has a great opportunity for a
Local Service Manager
to join the
Brisbane
team in the Pest Control Department.
You will use your cooperative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.
Responsibilities in this role include:
Coach, mentor and train the Service Team to achieve targets.
Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
Implement the regional annual operational plan.
Conduct regular quality audits of specified client base and premises.
Ensure company service practices are met and identify opportunities to improve service standards.
Ensure service efficiency is optimised through tools and technology available.
Ensure the team's company vehicles are maintained in a safe, reliable, and clean condition.
Proactively resolve customers' issues.




Develop and maintain long-term customer relationships.
It is expected that the successful candidate will have:
3 or more years in a similar services role
3 or more years experience within a management role with a services or operations background
Experienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management
High-level communications and commercial experience
The drive to lead by example to set a high standard of customer service
Pest Technician License (Current)
About us
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care.
What sets us apart is our people.
We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants.
Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.
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📌 Local Service Manager - Pest (Brisbane)
🏢 Rentokil Initial
📍 Brisbane