Hospitality – Duty Manager ( Bar & Hostel Operations )
Hospitality Duty Manager ( Bar & Hostel Operations)
Suited to someone building their career in hospitality with strong bar experience
We're looking for a motivated and reliable
Duty Manager
to join our bar and associated hostel / tourist accommodation business. This role is ideal for someone with strong bar experience who is ready to step into a hands‐on leadership position and grow their hospitality career across both bar and accommodation operations.
This is a leadership‐focused role that combines operational responsibility, people management, and great guest service. You'll play a key role in supporting the day‐to‐day, weekly, and monthly operations of the business, working closely with Senior Management while helping onboard, train, and support staff across bar, reception, housekeeping, and guest services.
Key Responsibilities
Duty Management & Leadership (Daily, Weekly & Monthly Operations)
Act as the on-shift Duty Manager and primary point of contact for staff
Work closely with and report into Senior Management
Lead by example and maintain team culture, professionalism, and service standards
Assist with opening and closing procedures
Support the onboarding, training, and ongoing development of new and existing staff
Support daily operations and contribute to weekly and monthly operational planning
Bar & Service Operations (Daily & Weekly Operations)
Confidently run bar service during busy periods
Ensure responsible service of alcohol and venue compliance
Weekly bar operations including stock control, stock ordering, and cleanliness
Maintain presentation standards across the bar and service areas




Support training of bar staff and uphold service standards
Guest Experience & Hostel Reception
Deliver excellent guest experience across both the bar and accommodation
Support hostel reception operations including check‐ins, check‐outs, and guest enquiries
Handle guest concerns professionally and calmly
Ensure high standards of presentation and service across guest‐facing areas
Assist with onboarding and training of reception and guest services staff
General Operations & Compliance (Ongoing)
Ensure the hostel and accommodation code of conduct is followed
Assist with events, functions, and smooth running of the venue
Help maintain a safe, respectful, and welcoming environment for guests and staff
Identify opportunities to improve systems, guest experience, and team workflows
Support the promotion and marketing of the bar and accommodation through in‐venue engagement and local partnerships.
Required Skills & Experience
1–3 years' experience in hospitality - Strong bar experience is essential
Previous experience in a supervisory role or readiness to step into leadership
Solid communication and customer service skills
Ability to lead by example and remain calm under pressure
High attention to detail and strong time management
Flexibility to work a rotating roster, including evenings and weekends
What We Offer
Hospitality award rates, Plus penalty rates, Super, Annual Leave and proformance bonuses
Full-time hours: 76 hours per fortnight
A vibrant, multicultural team environment
Genuine career progression opportunities within a growing hospitality group
Hands‐on leadership experience across bar and accommodation operations
Staff discounts and perks
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📌 Hospitality – Duty Manager ( Bar & Hostel Operations ) (Melbourne)
🏢 The Mansion Melbourne
📍 Melbourne