About Fixed Teeth Australia
Fixed Teeth Australia is a growing national dental group focused on providing high-quality full arch dental implant treatment. We are passionate about delivering an exceptional patient experience and supporting patients throughout their journey.
We are looking for an experienced, highly organised and patient-focused
Front Office Coordinator
to become an important part of our clinic team.
About the Role
As the Front Office Coordinator, you will be the welcoming face of our clinic and play a key role in ensuring our patients receive a seamless and professional experience from their first interaction through to ongoing treatment.
This is a busy and rewarding role suited to someone who enjoys working in a fast‐paced healthcare workplace, is confident communicating with patients, and has strong administration and organisational skills.
Key Responsibilities
Welcoming patients and creating a positive first impression
Managing the front reception area and daily clinic flow
Answering incoming phone calls and responding to patient enquiries
Managing appointments, confirmations and follow‐ups
Supporting patients throughout their treatment journey
Managing patient records and ensuring information is accurate and up to date
Processing payments and assisting with financial administration
Liaising with clinicians, treatment coordinators and other team members
Assisting with recalls, follow‐up appointments and patient communication




Maintaining a professional and organised reception environment
Providing general administrative support to the wider clinic team
About You
To be successful in this role, you will ideally have:
A minimum of 2 years' experience in a dental or healthcare reception/front office role
Previous experience working with dental software and patient management systems
Knowledge or experience within dental implants is highly regarded
Excellent communication and customer service skills
A warm, professional and empathetic approach with patients
Strong organisational skills and attention to detail
The ability to manage multiple tasks in a busy environment
Confidence working independently while also being a strong team player
Experience managing appointments, patient enquiries and administrative tasks
A proactive attitude and willingness to support the wider team
What We Offer
The opportunity to work with a growing national dental organisation
A supportive and collaborative team environment
Ongoing training and development opportunities
Exposure to advanced dental treatments and full arch implant procedures
A rewarding role where you can make a genuine difference in the patient experience
If you are an experienced dental receptionist or front office professional who enjoys building relationships with patients and thrives in a busy clinical environment........we'd love to hear from you.
Only those candidates who are to be interviewed will be contacted.
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📌 Front Office Coordinator (Gold Coast)
🏢 Fixed Teeth Australia Gold Coast
📍 Gold Coast