JOB ROLE: People Advisor - 0.8 - FTE - Part Time
SALARY: £39,052 - £40,340
ROLE TYPE: Permanent
LOCATION: Manchester
HOURS: 30 per week (4 days)
Behind every great customer journey is a great colleague experience.
What you'll be doing
You'll be the first point of contact for managers looking for advice on Employee Relations matters, helping them navigate everything from attendance and performance to grievance casework.
Your day could include:
Providing practical advice and guidance on people policies and procedures
Supporting managers with employee relations cases, investigations, hearings and absence management
Coaching managers to build confidence in managing people fairly and consistently
Monitoring case progress to make sure actions are completed and timescales are met
Identifying when complex cases need to be escalated and working closely with Senior People Advisors to ensure the right support is provided
Building robust relationships with managers, Trade Union representatives and colleagues across the wider People team
Using data and management information to identify trends and support improvements
Keeping up to date with employment law and sharing best practice with colleagues
About you
Great people advice starts with great communication. You'll know how to build trust, ask the right questions and provide clear, practical guidance that helps managers make the right decisions.
You'll bring:
An Associate Chartered Institute of Personnel and Development (CIPD) membership, or be working towards a Level 5 qualification
Experience in a generalist HR or People Advisory role
A good understanding of employment law and employee relations
Experience supporting managers in a unionised or operational environment




The confidence to coach, influence and challenge when needed
Strong organisational skills, with the ability to manage multiple priorities and meet deadlines
Excellent communication skills and a genuine passion for supporting people
If you've gained your HR experience in another large, fast-paced organisation, we'd still love to hear from you.
What's in it for you?
At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:
Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
Generous Pension Scheme: We top up your contributions by 1.5 times.
Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
Electric Car Scheme: Lease a brand new electric or plugin hybrid car.
Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.
Recognition:



We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
Why Northern?
We're more than just a train operator. We're the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in ****, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We've recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board.
At Northern, we don't just move people from A to B - we're building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob... there's a place for you here in the railway.
#J-*****-Ljbffr

📌 People Advisor - Part Time 0.8 Fte- Manchester (Newcastle)
🏢 Northern
📍 Newcastle