Track Supervisor or Senior Reception Roles
Game Over Gold Coast - Helensvale
Australia's leading indoor family entertainment company,
Game Over Entertainment Group
, is seeking experienced Track Supervisor or Senior Reception people to join our Gold Coast venue at Helensvale.
Game Over has been successfully operating for over
12 years
and is firmly established as one of QLD's premier indoor entertainment destinations. The wider Game Over Group operates venues in Brisbane and across
Recent Zealand (Auckland, Christchurch and Queenstown)
, with
new locations currently under development in North Lakes and East Auckland
. It's an exciting time to step into a senior role within a growing entertainment brand.
Our Gold Coast venue is a
4,000 sqm indoor family entertainment centre
featuring:
Rock Climbing
Laser Tag arena
Food & beverage offering
About the Role
This position is suited to someone looking to take the next step beyond general casual work. The role will be appointed as
Track Supervisor or Senior Reception Team Member
, depending on experience, and can be
casual, part-time or full-time
. We're open to discussing flexibility for the
right candidate
.
You'll play a key role in
day-to-day operations
,
front-of-house leadership
, and
supporting the management team
, and a key role in the operation of the karting track while still being hands-on with guests and staff.
Key Responsibilities May Include:




Leading reception and front-of-house operations
Acting as a senior point of contact for guests and staff
Supporting daily opening, closing and shift coordination
Supervising and assisting team members across attractions
Running attractions including karting safety briefings, races and laser tag missions
Assisting with parties, events, catering and group bookings
Maintaining service standards and a positive team culture
About You
This role is ideal for someone with proven experience in hospitality, entertainment, customer service or venue operations who is ready to step into a more responsible, leadership-focused position.
You will ideally bring:
Previous relevant experience in hospitality, entertainment or customer-facing leadership roles
Strong communication and people-management skills
A professional, confident and guest-focused approach
The ability to lead by example and support a team
Excellent personal presentation and reliability
Flexibility to work weekends, evenings and varied shifts
Experience with attractions such as
go-karts, laser tag, arcades, parties or events
will be highly regarded, but is not essential for the right person.
If you're looking for a role with
real responsibility
,
career progression
, and the chance to be part of a growing entertainment group, we'd love to hear from you.
#J-*****-Ljbffr

📌 Track Supervisor & Senior Reception Roles (Gold Coast)
🏢 Game Over
📍 Gold Coast