We are seeking a detail-oriented and hands-on Meetings & Events Supervisor to join our team at Mercure Brisbane Spring Hill. Following the recent refurbishment of our event spaces, this is an exciting opportunity to help bring our new venues to life. In this role, you will oversee the on-the-ground execution of corporate meetings, conferences, and events, working closely with our banquets, kitchen, and front office teams to ensure every function runs smoothly from setup through to pack-down. The ideal candidate will bring strong organisational skills, a calm head under pressure, and a genuine passion for delivering exceptional guest experiences.
Oversee the setup, execution, and pack-down of meetings, conferences, and events across our newly refurbished event spaces
Liaise directly with clients and event organisers on-site to confirm requirements, run sheets, and any last-minute changes
Review and action Banquet Event Orders (BEOs) and function sheets to ensure accurate, on-time delivery
Coordinate with internal departments - kitchen, banquets, housekeeping, AV/IT, and front office - to ensure all event requirements are met
Supervise and lead event and banquet staff during functions, maintaining high standards of service and presentation
Ensure function rooms, furniture, and AV/technical equipment are correctly set up and tested ahead of each event
Conduct pre-event briefings and post-event debriefs with staff to drive continuous improvement
Monitor event flow throughout functions and proactively resolve issues to maintain guest satisfaction
Manage on-the-day staffing and consumables to ensure cost-effective delivery
Maintain accurate records of event details, staffing rosters, and equipment/stock usage
Assist in training, coaching, and mentoring event staff and casuals
2-3 years of experience in event operations, banquets,



conference & events, or hotel food & beverage supervision
Experience leading or supervising a team in a fast-paced hospitality or events environment
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Strong organisational and time management skills, with the ability to manage multiple events and priorities simultaneously
Excellent written and verbal communication skills, with a professional and confident manner when liaising with clients and colleagues
Solid understanding of event logistics, room setups, and F&B; service standards
Cost-conscious approach to staffing, stock, and resource use during events
Strong interpersonal skills with the ability to work effectively across departments and with diverse stakeholders
High attention to detail and a commitment to consistently high service standards
Solid problem-solving skills and the flexibility to adapt quickly to changing event requirements on the dayRSA (Responsible Service of Alcohol) certification, or willingness to obtain
Preferred: Knowledge of AV/technical equipment setup and troubleshooting
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. With ****+ Hotels across 110+ countries, the opportunities are endless!
Learn your Way - Access to our Accor Academy so you can learn while you earn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
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📌 Meetings & Events Supervisor (Australia)
🏢 AccorHotel
📍 Australia