What this opportunity involves:
JLL is seeking an exceptional General Manager to lead the operations of a premium national portfolio on behalf of our key client, Quintessential. This is a high-profile role for a seasoned property skilled who thrives on delivering world-class service, driving customer satisfaction, and maximising asset performance across premium-grade commercial real estate. Reporting to the Account Director, you will serve as the primary point of contact for the Quintessential Asset Manager, overseeing all aspects of asset operations including financial performance, customer relations, building maintenance, and compliance. You will lead a team of Senior Facilities Managers across multiple managed assets, fostering a culture of excellence, collaboration, and innovation.
An overview of the role:
Ensure full compliance with all elements of the property management agreement
Oversee financial performance, customer relations, and building maintenance across the portfolio
Deliver timely and accurate reporting including asset plans, monthly reports, owner's annual reports, and business plans
Lead the implementation of sustainability initiatives and ensure data collection and reporting within agreed timeframes
Drive high levels of satisfaction from both tenants and owners
Maximise the portfolio's financial performance through effective budget management and revenue optimisation
Analyse financial data, market trends, and customer feedback to inform strategic decisions
Identify cost-saving opportunities and revenue enhancement strategies
Lead, inspire, and develop a high-performing team of professionals
Conduct performance assessments, manage workload through resource planning, and develop succession plans
Collaborate with cross-functional teams to drive operational efficiency and implement best practices
Ensure all staff and contractors receive appropriate training, site inductions, and professional development
Ensure compliance with all relevant laws, regulations, and industry standards
Maintain a strong focus on safety, security, and emergency preparedness
Implement and monitor risk management plans covering public liability, fire and lift safety, essential services, contractors, and the management team
Promote a 'Safety First' culture for all staff, contractors, and visitors
Sound like you? This is what we're looking for:
Bachelor's degree in Business Administration, Real Estate, or related field




Real Estate Licence (mandatory)
Proven experience as a General Manager or similar role, preferably within premium-grade commercial assets
Strong understanding of commercial real estate operations, leasing, and property management
Knowledge of local market trends and competition in the premium-grade asset segment
Exceptional leadership skills with a demonstrated ability to lead medium to large teams
Outstanding interpersonal, communication, and negotiation skills
Strong analytical and financial acumen for budgeting, forecasting, and risk management
Demonstrated track record of driving customer satisfaction and retention
Deep understanding of the commercial real estate industry and premium-grade asset markets
Strategic mindset with the ability to balance operational excellence and customer experience
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.



We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location: On-site –Adelaide, SA
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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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📌 General Manager (Adelaide)
🏢 Jones Lang Lasalle
📍 Adelaide