At Summit Facilities Group, we manage a diverse portfolio of residential buildings with a focus on quality, reliability, and transparency. Known for our hands-on and proactive approach, we work closely with clients and residents to create safe, well-maintained, and thriving communities.
Our cooperative culture, robust operational systems, industry-leading processes, and experienced leadership team provide Building Managers with the support, tools, and expertise to succeed. By combining innovative technology with deep industry knowledge, Summit has established itself as a leader in residential building and facilities management.
About the Role
You'll be working closely with Owners Corporation Committees, residents, contractors, and the Summit team to ensure the residential complex is safe, compliant, well maintained, and running smoothly.
This role combines customer service, stakeholder management, and technical building operations. One moment you'll be managing stakeholder enquiries, the next you'll be coordinating contractors, reviewing compliance requirements, or troubleshooting a building infrastructure issue.
We're looking for someone who is proactive, solutions-focused, and eager to learn. While building management experience is highly regarded, attitude, initiative, and a willingness to develop are equally important.
What You'll Do
Build strong relationships with residents, Owners Corporations Committees, contractors, and service providers
Deliver a high level of customer service and act as the primary point of contact for residents and stakeholders
Respond to enquiries and resolve issues professionally, efficiently, and with a solutions-focused approach
Conduct routine building inspections and identify maintenance, operational, and compliance requirements




Monitor building performance and assist in troubleshooting maintenance and building systems issues
Coordinate contractors and trades to ensure works are completed safely, compliantly, and to a high standard
Manage access requests, move-ins, move-outs, and shared facilities
Prepare professional reports, incident summaries, maintenance updates, and stakeholder communications
Maintain accurate records using building management systems and operational software
Work with access control, CCTV, security, and other building technologies where required
Collaborate closely with the wider Summit team to deliver exceptional outcomes for clients and residents
What We're Looking For
A natural problem-solver who takes ownership and follows things through to completion
Exceptional customer service and relationship-building skills
Strong communication skills, both written and verbal
Confidence engaging with residents, committees, contractors, and other stakeholders
Technical aptitude and an interest in building operations, maintenance, and compliance
A willingness to learn new systems, technologies, and industry knowledge
Strong organisational and time management skills
Experience in building management, facilities management, property, hospitality, customer service, trades, or a related field is highly regarded
Experience with MYBOS, access control systems, CCTV platforms, or building compliance processes is an advantage, but not essential. Training will be provided.
What You'll Get
Full-time, Monday to Friday role
Ongoing training, mentorship, and career development
Operational support from an Summit's robust systems and
Exposure to premium residential buildings and communities
Opportunities to develop both technical and stakeholder management skills
A rewarding career with a growing facilities management company
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📌 Building Manager (Residential Communities) (Melbourne)
🏢 Summit Facilities Group
📍 Melbourne