Quality Assurance Manager- Rto (Brisbane)

Quality Assurance Manager- Rto (Brisbane)

16 Sep
|
Industries Services Training
|
Brisbane

16 Sep

Industries Services Training

Brisbane

This role is for someone who goes beyond "compliant on paper". You will test whether assessment tools, assessor judgements and evidence would genuinely stand up to scrutiny, identify systemic weaknesses and work constructively with trainers and product developers to strengthen practice.
Key responsibilities
Own the training and assessment QA framework, sampling priorities and validation program
Independently review assessment tools, mapping, benchmarks, evidence requirements and assessment conditions before release
Lead pre-use and post-use validation and moderation activities
Review student assessment evidence and assessor practice for sufficiency, consistency and adherence to approved tools
Coordinate trainer/assessor observations and quality coaching
Provide independent quality oversight of learner guides, assessor guides, session plans, online content and contextualised resources
Maintain structured QA oversight of offshore delivery and bilingual/contextualised assessment processes
Identify recurring issues,



require rectification and elevate systemic training/assessment risk to the CEO and Compliance Manager
About you
TAE***** or recognised equivalent/higher credential and/or Quality Auditing qualifications
Deep RTO experience in assessment development, validation and training/assessment quality assurance
Strong applied knowledge of Principles of Assessment, Rules of Evidence, mapping, benchmarks, practical assessment and RPL
The ability to review evidence critically and explain exactly why something is or is not defensible
Experience supporting audits and corrective actions relating to training and assessment
A coaching mindset, rigorous on standards, constructive with people
Experience with aXcelerate or comparable SMS/LMS and digital learning environments is desirable
About us
ISAustralia values capability, integrity, inclusion and practical problem-solving. We welcome applications from candidates who can bring robust judgement, curiosity and a commitment to high-quality vocational education.
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📌 Quality Assurance Manager- Rto (Brisbane)
🏢 Industries Services Training
📍 Brisbane

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