Empower to Achieve with Headway ABI! We are a dedicated not-for-profit organisation working to enhance the independence, lifestyle, and self-confidence of people living with neurological or physical disabilities due to an Acquired Brain Injury (ABI).
We are currently seeking a passionate, motivated
House Team Leader
to join our team at one of our residential houses on the Gold Coast. If you align with our core values of Care with Dignity, Support with Respect, and Progress with Pride, we want to hear from you.
What We Offer
Boost Your Take-Home Pay:
Access up to
$15,900 per annum in salary packaging
benefits as part of our not-for-profit status.
Great Culture:
A positive, friendly, and cohesive workplace with regular employee events—we celebrate our people!
Everyday Savings:
Exclusive staff discounts and everyday savings with leading brands.
Professional Growth:
A structured annual training calendar with career development opportunities.
About the Position
This is a
full-time, permanent role (76 hours per fortnight)
working Monday to Friday, with the optional opportunity to participate in our On-Call roster.
As a House Team Leader, you will support clients within our residential houses by assisting the Housing Coordinator and Senior staff with daily operations, staff rostering, and individual client programs. You will play a vital role in monitoring and achieving client goals while providing leadership, training, and mentoring to our Disability Support Workers.
Key Responsibilities
Team Leadership:
Supervise, coach, and mentor a team of Disability Support Workers. Ensure staff adhere to documentation standards, complete comprehensive handovers,



and manage performance via regular appraisals.
Service Delivery:
Oversee the daily operations of SIL, Community Access, and individualised client services.
Client Advocacy & Daily Care:
Actively support participants' choices and person-centred plans. Monitor and assist with daily routines, general health, personal care, menu planning, meal preparation, and transport to community appointments.
Compliance & Information Management:
Maintain highly accurate documentation and record detailed shift/incident information in line with NDIS Practice Standards and organisational policies.
Stakeholder Engagement:
Build solid, positive relationships with participants, families, support coordinators, and allied health professionals.
Mandatory Requirements
Qualifications:
A minimum Certificate IV in Disability or a similar qualification within the Community Services sector.
Experience:
Minimum of
2 years of experience
working in an SDA and SIL residential environment with adults, alongside a proven ability to lead a small team.
Screening:
A current NDIS Workers Screening Check (Yellow Card) or willingness to obtain one.
Training:
NDIS Induction & Orientation Modules/Certificates completed or willingness to obtain.
Transport:
A current, full Queensland Driver's Licence, plus access to a registered, roadworthy vehicle with full comprehensive insurance.
We are an equal opportunity employer. We strongly encourage applications from individuals with disabilities, the LGBTQ+ community, the Aboriginal and Torres Strait Islander community, and those from diverse backgrounds. We value diversity and inclusion, and we're committed to creating a supportive environment for all.
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📌 Residential House Team Leader (Gold Coast)
🏢 Headway ABI Australia
📍 Gold Coast