Would you like to help us make our world a safer place?
At Securitas, our people play a vital role in keeping people, businesses and communities safe. As our State Manager QLD/NT, you will lead and grow our operations across Queensland and the Northern Territory, ensuring exceptional service delivery while identifying and securing recent business opportunities.
This is a unique leadership opportunity that combines operational excellence with strategic business development. The role is primarily field based, requiring regular travel to client locations across Queensland and the Northern Territory to oversee service delivery, strengthen customer relationships and support regional growth.
If you're a commercially minded leader with a passion for operational performance, customer service and business growth, we encourage you to apply and become part of our professional and diverse team.
About the Business
Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, the Middle East, Asia, the Pacific and Africa. With more than 2,000 branch offices and over 370,000 employees worldwide, we make a difference every day, all year round.
Our values are the foundation of our operations, and our corporate culture is built on these values that help shape a long-term, financially successful enterprise by creating value for customers, employees and shareholders. They are summarised in three words: Integrity, Vigilance and Helpfulness.
About the Role
The State Manager QLD/NT is responsible for the leadership, operational performance, financial outcomes and business growth of the Queensland and Northern Territory regions.
Reporting to the General Manager Business Enablement & Performance, this role is accountable for delivering operational excellence, maintaining strong client relationships, driving profitability and identifying new business opportunities that support the company's strategic growth objectives.
This is a primarily field-based role, with extensive travel across Queensland and the Northern Territory required. The successful candidate will maintain a visible leadership presence across client locations while supporting teams, driving service excellence and developing new business opportunitie
Key Accountabilities
Leadership & People Management
Lead, coach and develop operational leaders and frontline teams across QLD and NT.
Foster a high-performance culture focused on safety, accountability, customer service and continuous improvement.
Drive employee engagement, retention,



workforce planning and capability development initiatives.
Support leadership development and succession planning across the region.
Operational Performance & Service Delivery
Ensure security services are delivered in accordance with contractual obligations and company standards.
Conduct regular client site visits to assess operational performance and service quality.
Monitor compliance with licensing, regulatory and WHS requirements.
Implement continuous improvement initiatives to enhance productivity and customer outcomes.
Business Development & Growth
Develop and execute business development strategies that drive sustainable growth across QLD and NT.
Identify new market opportunities and build a strong sales pipeline.
Establish and maintain relationships with prospective clients and industry stakeholders.
Support tender submissions, proposals and commercial negotiations.
Work collaboratively with national teams to secure and mobilise recent contracts.
Client Relationship Management
Build strong, long-term relationships with key clients through regular face-to-face engagement.
Conduct business reviews and identify opportunities to expand service offerings.
Resolve client concerns and deliver high levels of customer satisfaction.
Drive customer retention and revenue growth across the region.
Manage regional budgets, profitability and commercial performance.
Analyse business trends and implement initiatives to improve financial outcomes.
Deliver accurate forecasting and reporting to senior leadership.
Field Leadership & Client Presence
Maintain a visible and active presence at client locations across QLD and NT.
Support site leaders through coaching, engagement and operational oversight.
Identify opportunities to enhance service delivery and operational efficiency.
Act as a trusted advisor and representative of Securitas within the region.
Qualifications & Experience
Proven experience in senior operations management, state management or regional leadership roles.
Demonstrated success in business development, sales growth and client relationship management.




Strong commercial acumen and experience managing budgets and financial performance.
Experience leading geographically dispersed workforces in a service-based environment.
Strong understanding of compliance, risk management and operational governance.
Excellent stakeholder management, communication and negotiation skills.
Ability to work independently in a highly mobile, field-based role.
Current security industry qualifications and licences relevant to QLD and NT (or ability to obtain).
Current driver's licence and willingness to travel extensively throughout Queensland and the Northern Territory.
Why Join Securitas?
Employee Value Proposition
At Securitas, we believe our people are our greatest strength. When you join our team, you become part of a global organisation that values your contribution, supports your growth and provides meaningful career opportunities.
What We Offer
Career Growth & Development – Access leadership development and career progression opportunities.
Autonomy & Influence – Shape business performance and growth within a key strategic region.
Commercial Impact – Contribute directly to operational excellence and business development outcomes.
Global Company, Local Team – Enjoy the backing of a global leader while working with a supportive regional team.
Employee Rewards & Discounts – Access discounts across 400+ major retailers through the Securitas Rewards Program.
Purpose-Driven Work – Help protect people, property and communities every day.
Diversity and Inclusion
At Securitas, we embrace diversity and are committed to providing equal employment opportunities for all. We actively encourage applications from candidates of all backgrounds.
Ready to Make a Difference?
If you are a results-driven leader with a passion for operational excellence, client service and business growth, we invite you to submit your application along with your updated resume.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have experience working in the security industry?
Given that our organization operates 24/7, are you willing to work and support the team outside normal business hours?
How many years of Management Experience do you have?
What is your notice period with your current employer?
Which state do you hold your security licence in?
What is your current salary expectations (including super)?
Have you previously been employed at Securitas Australia?
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📌 State Operations Manager (Brisbane)
🏢 Securitas
📍 Brisbane