Founded in ****, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of ****, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.
POP MART is a global pop‐culture and designer‐toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia, we're hiring Casual Sales Associates to join our team.
SALES ASSOCIATES (Casual) — POP MART Global Pop‐Culture I Weekly New Releases
Why You'll Love Working at POP MART
Work with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post‐probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experience
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections
Support sales targets through upselling and cross‐selling
Maintain Store Standards
Replenish stock and maintain strong visual merchandising
Keep the store clean, organised and customer‐ready
Support deliveries, stock counts and inventory accuracy
Support Daily Store Operations
Process transactions accurately through POS




Follow store procedures and loss prevention measures
Support product launches and peak trading periods
Who You Are
Confident and customer-focused communicators
Passionate about retail, pop culture or collectibles
Energised by fast‐paced, high‐volume environments
Reliable, positive and able to stay composed during busy periods
Quick learners with strong attention to detail
Fluent in English (Mandarin/Chinese highly regarded), but not essential
Availability Requirements (Significant)
Flexible availability (must be available at least one weekend day, and one of the late‐night trades on Thursday or Friday)
Typical rosters include weekends and late shifts
Able to work shopping centre hours
Open availability during peak season November to January each year
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Chance Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross‐overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.
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📌 Casual Sales Associate (Chermside) (Brisbane)
🏢 POP MART OCEANIA
📍 Brisbane