GBG Plc is seeking a energetic APAC Head of Customer Support & Experience to lead the Global Service & Operations function in APAC. You will drive end-to-end customer support, partner with regional and commercial leaders, and build a high-performing, distributed team focused on service excellence and customer outcomes.
The role emphasizes incident and change management, continuous process improvement, and the thoughtful use of AI to scale support and enhance the customer experience.
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📌 Apac Chief Of Customer Support & Experience (Sydney)
🏢 GBG
📍 Sydney
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