Service Manager (Melbourne)

Service Manager (Melbourne)

17 Sep
|
RDO Equipment
|
Melbourne

17 Sep

RDO Equipment

Melbourne

Power Progress. Partner with Producers. Grow Your Career at RDO Equipment.
At RDO Equipment, we're not just about machines, we're about people, progress, and purpose. Whether you're in the workshop, on the road, or leading a team, your work helps power the industries that build and feed Australia.
We're looking for a passionate and experienced Service Manager to lead our Vermeer Service Department in Melbourne.
We're more than a leading equipment dealer representing one of the world's most recognised industrial equipment brands, Vermeer. We're a people-first organisation built on respect, integrity, and teamwork. Our confidence stems from our robust branch network, premium brands, and the stability of a family-owned business grounded in strong values.
Why RDO Equipment?
Work with people who connect, collaborate, and make an impact together
Real career pathways and leadership development opportunities
Be part of a supportive and inclusive team environment
Work with leading global brand - Vermeer
Drive operational excellence and influence business performance
We celebrate wins, support each other, and build careers that matter
What You'll Be Doing
Oversee the day-to-day operations and financial performance of the Service Department
Recruit, develop and retain a high-performing team of Service Technicians
Lead by example across the entire department, assisting with workforce planning, job coordination, team supervision and the achievement of key metric targets.
Drive workshop presentation, customer engagement and service excellence by maintaining high standards of housekeeping, communication and operational execution.
Manage warranty costs,



workshop assets and departmental budgets in line with company expectations
Champion a robust safety culture and ensure compliance with company policies and procedures
Contribute to a culture of safety, innovation and continuous improvement
What We're Looking For
Brings experience in service management, workshop operations or a similar leadership role
Has demonstrated commercial and financial management expertise
Possesses a strong technical and industry understanding
Has a proven ability to lead, mentor and develop teams to achieve shared goals
Brings experience with Lean manufacturing, 5S or continuous improvement programs
Has excellent communication, decision‐making and stakeholder management skills
Is focused on delivering outstanding customer experiences
Is safety conscious, solutions focused and ready to grow
A proactive team player who takes ownership and drives results
Is confident using business systems, reporting tools and computer applications
Who is RDO?
RDO provides specialist sales and aftersales support to customers across industries including agriculture, roads and civil infrastructure, earthmoving, environmental resource management, mining and forestry.
At RDO, our values are the foundation of everything we do. We partner with our people, build customers for life, create opportunities, act with integrity, and play to win. We're committed to fostering a workplace where everyone feels seen, heard, and valued. We welcome people of all backgrounds, experiences, and perspectives. Diversity drives innovation and inclusion fuels success.
Ready to Make Your Mark?
#J-*****-Ljbffr

📌 Service Manager (Melbourne)
🏢 RDO Equipment
📍 Melbourne

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