About FetchFetch is how modern pet parents give their pets the best care.
One pink app ? for insurance, health and care.We've raised our Series A from Lightspeed and Airtree, we're rated 4.9⭐️ on Google, #1 by CHOICE, and we're growing fast.We think AI is going to fundamentally change how we care for pets.We have pet health data, an in-house team of vets and vet nurses, and we build our own product and technology.
We want to turn that into an intelligence layer that understands each pet deeply – their history, health and what might matter next.We're looking for an exceptional Lead Applied AI Engineer to build it.The roleThis is a senior, hands-on builder role.You'll lead applied AI at Fetch – setting the direction, choosing the models and approaches, building them yourself, measuring whether they actually work, and shipping them into real products.Your core job is straightforward: make Fetch exceptionally good at understanding pet health.That capability will power everything from helping pet parents care for their pets, to supporting vets, interpreting health records and automating parts of insurance.We don't need someone with a particular academic pedigree.
We want someone who is obsessed with what modern models can do, moves quickly, experiments constantly and knows how to turn new capabilities into reliable products.Location: Sydney, hybrid, 3 days in officeEmployment type: Full timeCompensation: Series A salary + meaningful equityWorking with: Co-founders, engineering, product, data, vets and vet nurses.
We're flat, fast and care about the best idea.What you'll build and ownFetch's pet health intelligence layer: models and systems that can understand messy, longitudinal pet health information and reason over itModel quality end-to-end: datasets, evals, model selection, prompting, retrieval, post-training, fine-tuning, guardrails and monitoringA serious evaluation system: clear benchmarks for what good looks like, where models fail and whether a new model is actually betterDomain-specific AI: turning proprietary pet health data and expert veterinary knowledge into capabilities generic models don't haveMultimodal understanding: health records, documents, images and, over time, richer inputs like videoSafe production AI: working closely with our vets, compliance and engineering teams to make sure the systems we ship are reliable and clinically appropriateThe next generation of Fetch products:



you'll be deeply involved in product direction and help decide what we should build with AI, not simply implement someone else's roadmapThe beginnings of an exceptional AI team: this is a core capability for Fetch and we expect the team around it to growYou'll use whatever approach works best.Sometimes that will mean a frontier closed-source model.
Sometimes an open-source model.
Sometimes RAG, tools or better context.
Sometimes fine-tuning or post-training.We care about getting to the best result, measuring it properly and improving it quickly.About youYou're an exceptional applied AI builder who wants a lot of ownership.You've probably spent the last few years building with modern ML and LLMs and have gone much deeper than plugging an API into a product.This might look like:3+ years building and shipping ML or AI systems in productionStrong experience with modern LLMs and applied AI systemsDeep understanding of evals – how to construct them, measure model quality and use failures to drive improvementExperience with post-training, fine-tuning, RAG, structured outputs, tool use or similar techniquesStrong instincts around training data – what data matters, how to structure it and how to improve its qualityEnough engineering ability to take an idea from experiment to productionGood judgement about when to use a frontier model, an open-source model, retrieval, fine-tuning or something simplerStrong product thinking – you care what the system enables for the user, not just the benchmark scoreComfortable working directly with domain experts to turn human expertise into data, evals and model behaviourExperience in health, veterinary care or insurance is useful.
It isn't required.A PhD isn't required either.
We care much more about what you've built,



how you think and how quickly you learn.You'll probably love this role if:You're all in on AI and believe it can make the world meaningfully betterA new model drops and your first instinct is to try itYou're optimistic about where the technology is going and curious about what becomes possible nextYou're empirical – you test things rather than arguing about them in theoryYou move quickly and like turning experiments into real productsYou're brave enough to try approaches that might failYou want a huge amount of influence over product and technical directionYou want to build the capability yourself before building a team around itYou like working with very smart people from different disciplinesYou love pets You probably won't love this role if:You want to spend most of your time managing rather than buildingYou need a research paper before you're comfortable trying somethingYou think your job ends when a model works in a notebookYou're attached to one model, vendor or technical approachYou prefer long research cycles over shipping, measuring and iteratingYou need a defined roadmap handed to youYou want everyone to stay neatly inside their laneWhat it's like hereThe Fetch team is ambitious, smart, hard-working, thoughtful and kind.You'll work directly with the founders and be involved early in product and company strategy.We build our own platform and products, so there are very few layers between an idea and something being used in the real world.You'll have access to proprietary pet health data, vets and vet nurses who deeply understand the domain, and an engineering team that can help turn models into products.We use AI constantly ourselves.
New tools, models and ideas are there to be tried rather than put through months of approvals.And you'll be working on something that matters – eventually helping millions of pets live healthier, happier lives.PerksCompetitive Series A salary + meaningful equityHybrid working – 3 days Sydney office, flexible WFHLatest MacBook Pro and a top setupUnlimited AI tooling – if it helps you build, use itTwo team retreats each yearOffice dogs for cuddles and interruptionsBean-to-cup coffee, unlimited fruit and snacks.
Toblerone on tapInclusive parental leave5 weeks annual leaveHow to applyApply via the link with your CV and anything that shows us how you think and build.We'd especially like to see:The best AI system you've built – what it did, what you personally built and why it was hardHow you evaluated it – what your evals looked like, where the model failed and how you improved itSomething new in AI that you're excited about right now – and whyLinks to GitHub, demos, papers, projects or anything else you're proud of

📌 Lead Applied Ai Engineer (Sydney)
🏢 Fetch Pet
📍 Sydney