An exciting opportunity has become available for an experienced Assistant Operations Manager to join the management team of a vibrant and well-established shopping centre near Ryde.
Working closely with the Operations Manager and Centre Manager, you will help drive the day-to-day operational performance of the asset, ensuring it remains safe, compliant and exceptionally presented for tenants, customers and visitors.
The Role Your key responsibilities will include:

- Supporting the daily operations of the centre, including maintenance, cleaning, security, waste management and essential building services
- Conducting regular inspections to maintain high presentation, safety and operational standards
- Coordinating contractors and suppliers while monitoring KPIs, service levels and compliance
- Assisting with tenders, contract renewals and contractor performance reviews
- Ensuring compliance with WHS, fire safety, environmental and statutory requirements
- Supporting incident response, risk assessments and emergency management procedures
- Assisting with sustainability initiatives and monitoring energy, water and waste performance
- Identifying opportunities to improve operational efficiency and reduce costs
- Responding promptly to maintenance requests and operational concerns
- Maintaining accurate compliance documentation, records and operational logs




- Assisting with operational reports, budgets and management updates
- Building robust relationships with tenants, contractors and key stakeholders

About You To be successful in this role, you will ideally have:

- Three to five years of experience in facilities or operations management
- Previous experience within a retail or shopping centre environment
- Sound knowledge of HVAC, fire, electrical, plumbing and other building systems
- A strong understanding of WHS and statutory compliance requirements
- Experience managing contractors, suppliers and multiple stakeholders
- Excellent communication, organisation and problem-solving skills
- The ability to confidently manage competing priorities in a fast-paced environment
- Intermediate to advanced Microsoft Office skills
- Experience using CMMS or property management systems
- Relevant qualifications in Facilities Management, Building Services or a related discipline will be highly regarded

What’s on Offer?
- Attractive salary package of up to $120K
- Work within a high-profile and dynamic retail asset
- Join a supportive and experienced centre management team
- Gain exposure across all areas of shopping centre operations
- Excellent opportunity for career development and progression
- Convenient location near Ryde

📌 Assistant Operations Manager (Sydney)
🏢 Gough Recruitment
📍 Sydney