18 Sep
|
Alloggio
|
Bathurst
About the role
The Commercial Growth Manager is responsible for generating new accommodation business for the hotel and building strong local commercial relationships. This is a hands-on sales role focused on finding, winning, retaining and growing business from corporate clients, government, construction and infrastructure, project workers, health and insurance, sporting groups, weddings and events, and long-stay and group accommodation.
Find good business. Win it. Keep it. Grow it.
Key Responsibilities New Business Development
- Build a clear target list of local businesses and organisations that generate accommodation demand.
- Actively prospect through phone, email, meetings, networking and local market activity.
- Develop recent corporate, group, project and long-stay accommodation business.
- Build relationships with local employers, hospitals, construction companies, event organisers, sporting groups and wedding venues.
- Take opportunities from first contact through to confirmed booking.
- Follow every genuine opportunity through until it is won, lost or no longer viable
Account Growth & Retention
Build strong relationships with commercial clients.
- Understand their current and future accommodation needs.
- Encourage repeat and recurring bookings.
- Identify opportunities to grow room nights from existing accounts.
- Work with the Hotel Manager to ensure important clients receive the experience promised.
- Resolve or escalate issues that may put future business at risk.
Local Market Development
Understand what drives accommodation demand in the local market.
- Build relationships with local businesses, tourism organisations, venues and referral partners.
- Identify major projects, events and other future demand opportunities.
- Represent the hotel at relevant local networking and industry events.
Sales Pipeline & Follow-Through Maintain a simple and accurate sales pipeline showing
- customer
- opportunity
- estimated value
- next action
- expected decision date.
The focus is on action and follow-through, not reporting for the sake of reporting.
Working With the hotel contractors/team The Hotel Manager remains responsible for, hotel operations, housekeeping, maintenance and property standards.
What We Are Looking For The right person will:
- enjoy selling and building relationships
- be confident prospecting and opening doors
- understand hospitality or accommodation
- be organised and reliable
- work independently
- follow opportunities through
- build trust with clients and the hotel team
- understand the local market
- be commercially practical
- care about the guest experience.
📌 Commercial Growth Manager (Bathurst)
🏢 Alloggio
📍 Bathurst