Reporting to the Managing Director, Manager or Team Leader, this role is responsible for supporting the store team to achieve the financial and branding objectives of the business. The staff member must contribute to a constructive team spirit and maintain customer service, shrinkage, visual merchandising and communication standards as expected by the company.
Key responsibilities
- Contribute to the sales targets of the store by applying company selling steps at every customer interaction including on the shop floor, counter and fitting rooms
- Complete customer transactions in accordance with store policy and procedures including correct operation of POS
- Ensure personal grooming and presentation is in accordance with company guidelines
- Aim to provide product alternatives to customers, for items which have sold out, as a first option before transferring stock in
- Develop security awareness at all times
- Maintain excellent stock administration standards in store
- Ensure that the receiving and transferring of merchandise is in accordance with company standards
- Ensure housekeeping of the store and reserve are as per company standards and as directed by the management team
- Merchandise stock as directed by the management team
- Attend instore training and team meetings where required