About the role

As a Parking Officer, you will help ensure parking across the Burnie municipal area is managed fairly, safely and consistently in accordance with Council’s Parking Policy, Parking By-Laws and relevant legislation. You will monitor parking facilities, provide information and assistance to customers, and contribute to positive community outcomes through a professional and customer-focused approach.

The role involves a high level of interaction with the public and requires strong customer service, communication and conflict resolution skills, along with the ability to work independently and manage competing priorities.

In addition to core parking and compliance functions, you will provide practical support to Council’s Parking Systems Technician for approximately one day per week, or as operationally required. This includes assisting with routine inspections, basic maintenance, fault reporting, record keeping and customer assistance relating to Council’s parking equipment and facilities. Training will be provided in Council systems, equipment and procedures, with specialist technical work only undertaken where appropriate training and authorisation has been provided.

What you will be doing

As a Parking Officer, you will:

- Monitor kerb-side and metered parking in accordance with Council policies, procedures and legislation.

- Provide customers with prompt, courteous and accurate information.

- Issue parking infringement notices and maintain accurate records.

- Operate the Marine Terrace Car Park booth, including processing payments, checking tickets and completing daily reconciliations.

- Respond appropriately to difficult or challenging customer interactions.

- Assist with routine inspections, basic maintenance and fault reporting for Council’s parking equipment and facilities, with training provided.





- Work collaboratively with the team and participate in job rotation when required.

- Identify opportunities to improve parking services and the customer experience.

What we are looking for

You will bring:

- Sound literacy and numeracy skills.

- Experience in customer service, particularly in challenging environments.

- Robust communication and interpersonal skills, including the ability to resolve conflict.

- The ability to work independently, organise your workload and contribute positively to a diverse team.

- Confidence using basic computerised equipment and a willingness to learn new technology.

- A practical aptitude or willingness to learn the basic operation and maintenance of parking equipment and systems.

- The ability to safely use basic hand tools and equipment, or a willingness to learn.

- The ability to follow procedures, technical instructions and safe work practices.

- A willingness to undertake formal and on-the-job training.

Experience in a practical, maintenance, facilities, trade assistant, technical or equipment-based environment will be highly regarded, as will experience with completing records, registers or maintenance information.

A current driver's licence and the ability to pass a National Police Check are also required.

Why join us?

This is an opportunity to work in a varied role that combines community interaction, customer service and practical work, while developing your knowledge and skills through training and on-the-job experience.

If you are approachable, reliable, practical and comfortable working with people, we'd like to hear from you.

Questions?

Head to www.burnie.tas.gov.au/Council/Careers to find out more about the role.

For confidential enquiries please contact our People and Safety team on 6430 5818 or ••••@burnie.tas.gov.au

Please forward a cover letter outlining your interest in the role and a current resume to ••••@burnie.tas.gov.au by no later than 5.00pm, Sunday 4 October 2026.

📌 Parking Officer (Burnie)
🏢 Burnie City Council
📍 Burnie