Jacana Energy is seeking a Customer Experience Improvement Lead in Darwin to identify and implement improvements to customer experience, processes, systems and service delivery across its Customer Experience contact centre operations.
You will partner with operational teams, stakeholders and technology partners to develop practical solutions and deliver initiatives that achieve measurable customer and business outcomes using insights, data and continuous improvement practices.
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📌 Customer Experience Optimization Lead (Northern Territory)
🏢 Jacana Energy
📍 Northern Territory
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