People Operations Manager

Work Arrangement: Hybrid, Sydney, New South Wales, Australia

Contract: Full-time, 14-month fixed-term contract, from early November 2026 to mid-December 2027

Reporting: Directly to the CEO

The Role

Reporting directly to the CEO and working closely with the Executive team, you'll lead a team of two and take ownership of People Operations across our 140-person global business, spanning Australia, the UK and the US. We're looking for someone who combines strong HR and People experience with a genuinely hands-on, operational and execution-focused approach.

You'll ensure the People function runs smoothly day to day while leading company-wide projects that have a meaningful impact on how we work and grow. We're a fast-moving business, so you'll need to be comfortable balancing multiple priorities and adapting as things change, while ensuring work is thoughtful, well planned and executed to a high standard.

Although this is a fixed-term contract to cover maternity leave, our business is continuing to grow and there may be potential for a permanent opportunity beyond the initial contract.

Responsibilities

People Operations

- Shape and deliver our global people strategy, partnering closely with the CEO and Executive team on people and organisational priorities
- Lead and develop the People team, ensuring strong day-to-day operations alongside the delivery of high-impact initiatives
- Lead organisational structure and talent reviews, ensuring our teams are set up effectively to support performance and future growth
- Drive high performance,



engagement and development across the business, coaching leaders to build and lead high-performing teams
- Oversee recruitment across the business, providing guidance and support to the People team and leaders to ensure we attract great talent and make high-quality hiring decisions
- Use people insights, workforce data and key metrics to inform decision-making, measure success and continuously improve organisational performance
- Provide pragmatic HR advice and ensure our People policies and practices remain effective and compliant across our regions

Key Projects

- Own and evolve our company-wide OKR process, coordinating planning cycles and driving ongoing adoption and accountability
- Co-design and deliver leadership development, talent management and capability-building initiatives across the business
- Lead AI training and enablement across the company, building AI capability, confidence and adoption across our teams

What We're Looking For

- Robust People/HR leadership experience, including leading and developing high-performing teams and operating autonomously across a broad People remit; previous experience leading a People function would be highly regarded




- Strong generalist HR experience and knowledge of Australian employment legislation, with the confidence and judgement to independently manage complex people matters; experience across the UK and/or US would be highly beneficial
- Proven experience partnering directly with Executive and senior leadership teams, building trusted relationships and influencing business outcomes through strategic People initiatives
- A strong, hands-on operational executor with demonstrated experience taking complex projects from planning through to implementation and measuring their impact
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities in a fast-moving environment
- A data-driven approach, using people insights and metrics to inform decisions and measure impact

Benefits

- Extra paid Wellbeing and Volunteering leave to care for yourself and others
- Flexible working hours and arrangements to accommodate different working preferences and personal situations
- Access to a wide range of discounts to support wellbeing and financial health
- L&D; budgets and professional opportunities available, so you can continue growing to be the best you
- Wellbeing policy and EAP access, we put your mental health and wellbeing first
- Generous parental leave policy where we offer an additional 16 week's full pay
- Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views

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📌 Interim People Operations Manager (New South Wales)
🏢 Gofractional
📍 New South Wales