Victorian Early Childhood Regulatory Authority (VECRA) seeks an experienced Triage Manager to rapidly establish the recent Triage Unit and its functions in Melbourne. You will design and operationalise a risk-based triage model to ensure early escalation of immediate risks and respectful engagement with complainants.
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You will lead a change management process, recruit a small team, develop new processes and KPIs, and implement triaging of defined incoming notifications under the Education and Care
📌 Triage Manager: Lead a New, Risk-Based Intake Unit (Victoria)
🏢 Victorian Early Childhood Regulatory Authority
📍 Victoria
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