New Era Technology Newcastle, NSW, AU is seeking a Frontline IT Support Engineer to provide first-line technical support for internal and external clients from our Newcastle office. You will manage tickets, troubleshoot hardware, software and network issues, and elevate complex cases to Senior Engineers within SLAs.
A solid customer-service focus and ITIL knowledge are essential. The role is full-time, based on-site in Newcastle, with opportunities for training and career growth in a
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📌 On-Site IT Support Engineer | Service Desk & Growth (Newcastle City Council)
🏢 New Era Technology
📍 Newcastle City Council
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