Job Description

Are you passionate about creating high-performing cruise holidays while driving meaningful commercial outcomes?

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As our Commercial Lead | Cruise Product, you'll take ownership of the commercial performance, growth strategy, and success of key cruise line partnerships across the My Cruises Product Team.

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This is an exciting opportunity to move beyond traditional product management and play a pivotal role in shaping commercial strategy, maximising revenue, and influencing business performance. Working closely with the Assistant General Manager, Cruise Product Managers, Sales, and Marketing teams, you'll drive cutting-edge product solutions, optimise ROI, and help deliver exceptional cruise experiences for our customers.

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A day in the life:

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- Own the commercial performance, growth strategy, and TTV outcomes across selected cruise line partnerships.
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- Develop and execute commercial strategies that maximise revenue, margin, ROI, and long-term growth opportunities.
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- Analyse deal and campaign performance, optimise investment decisions, and proactively manage commercial risk across allocated inventory.
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- Lead the development of high-performing cruise packages through market analysis, competitor insights, and customer-driven product design.
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- Manage strategic cruise line relationships, driving competitive pricing, marketing opportunities, and commercial outcomes.
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- Collaborate with Product, Sales, and Marketing teams to maximise conversion, campaign effectiveness, and commercial success.
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- Ensure operational excellence by maintaining accurate product setup, pricing integrity, and seamless customer delivery.
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- Contribute to a safe,



inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
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Who you are:

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- Proven experience in a commercial, product, or leadership role within the cruise, travel, or tourism industry.
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- Demonstrated success driving revenue growth, TTV performance, margin improvement, and ROI outcomes.
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- Strong commercial acumen with the ability to identify opportunities, manage risk, and make data-driven decisions.
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- Advanced analytical skills with experience interpreting performance data and developing actionable strategies.
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- Proven ability to develop and execute commercial, product, or partnership strategies that deliver business growth.
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- Experience managing supplier relationships, negotiations, and strategic partnerships.
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- Strong stakeholder management skills with the ability to influence and collaborate across Product, Sales, Marketing, and Leadership teams.
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- Deep understanding of the cruise industry, product lifecycle, inventory management, and market dynamics.
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What you'll enjoy:

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- Ongoing skills development
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- Catapult your career across a network of brands and businesses in an evolving industry
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- Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
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- Access to industry leading health and well - being programs and financial advisors
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- Set up shop in a swanky beachfront office in Broadbeach
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- Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
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- Take volunteer leave as part of giving back to the local community
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#LI-KP1#IGNT#LI-Onsite

📌 Commercial Lead - Cruise Product - Broadbeach, QLD (City of Gold Coast)
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