Hospitality – Duty Manager ( Bar & Hostel Operations )

Hospitality Duty Manager ( Bar & Hostel Operations)

Suited to someone building their career in hospitality with strong bar experience

We’re looking for a motivated and reliable Duty Manager to join our bar and associated hostel / tourist accommodation business. This role is ideal for someone with strong bar experience who is ready to step into a hands‑on leadership position and grow their hospitality career across both bar and accommodation operations.

This is a leadership‑focused role that combines operational responsibility, people management, and great guest service. You’ll play a key role in supporting the day‑to‑day, weekly, and monthly operations of the business, working closely with Senior Management while helping onboard, train, and support staff across bar, reception, housekeeping, and guest services.

Key Responsibilities

Duty Management & Leadership (Daily, Weekly & Monthly Operations)

Act as the on-shift Duty Manager and primary point of contact for staff

Work closely with and report into Senior Management

Lead by example and maintain team culture, professionalism, and service standards

Assist with opening and closing procedures

Support the onboarding, training, and ongoing development of new and existing staff

Support daily operations and contribute to weekly and monthly operational planning

Bar & Service Operations (Daily & Weekly Operations)

Confidently run bar service during busy periods

Ensure responsible service of alcohol and venue compliance

Weekly bar operations including stock control, stock ordering, and cleanliness

Maintain presentation standards across the bar and service areas





Support training of bar staff and uphold service standards

Guest Experience & Hostel Reception

Deliver excellent guest experience across both the bar and accommodation

Support hostel reception operations including check‑ins, check‑outs, and guest enquiries

Handle guest concerns professionally and calmly

Ensure high standards of presentation and service across guest‑facing areas

Assist with onboarding and training of reception and guest services staff

General Operations & Compliance (Ongoing)

Ensure the hostel and accommodation code of conduct is followed

Assist with events, functions, and smooth running of the venue

Help maintain a safe, respectful, and welcoming environment for guests and staff

Identify opportunities to improve systems, guest experience, and team workflows

Support the promotion and marketing of the bar and accommodation through in‑venue engagement and local partnerships.

Required Skills & Experience

1–3 years’ experience in hospitality - Solid bar experience is essential

Previous experience in a supervisory role or readiness to step into leadership

Strong communication and customer service skills

Ability to lead by example and remain calm under pressure

High attention to detail and strong time management

Flexibility to work a rotating roster, including evenings and weekends

What We Offer

- Hospitality award rates, Plus penalty rates, Super, Annual Leave and proformance bonuses
- Full-time hours: 76 hours per fortnight
- A vibrant, multicultural team environment
- Genuine career progression opportunities within a growing hospitality group
- Hands‑on leadership experience across bar and accommodation operations
- Staff discounts and perks

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📌 Hospitality – Duty Manager ( Bar & Hostel Operations ) (Melbourne)
🏢 The Mansion Melbourne
📍 Melbourne