Reporting to the CEO, this is a leadership role with responsibility for governance, compliance, HR, finance administration, child safety and WHS. You will direct the work needed and deliver outcomes, drawing on external specialists for technical HR, payroll, accounting and child safety advice. This role isn't front-line; however, you will handle serious incidents, child safety matters, sensitive staff and client information, and be part of making sure our people are properly supported during difficult times.

Key responsibilities

Child safety - acting as FTS Child Secure Delegate

Governance, compliance & WHS

Advisory Group and CEO support

Policy and systems building and maintenance

HR Administration – ensuring all employee terms are compliant & documentation is correct

Timesheet administration and bookkeeping coordination

Finance administration

About you

At least 5 years in a governance, compliance or operations management role, ideally in not-for-profit, community services, youth or education

An understanding of the qualities a respected leader demonstrates

Self-motivation, action oriented

An eye for the details and a desire to ensure communication, documents and reporting are of a high standard

Empathy and kindness, and the ability to get along with all sorts of people in a small team

Working knowledge of not-for-profit regulatory obligations, including ACNC and ASIC reporting, statutory registers and compliance calendars

HR generalist capability - contracts, award interpretation, performance frameworks, and the judgement to know when to elevate to specialist advice

HR issues management

Sound financial administration skills: internal controls, delegations, budget monitoring, grant tracking and acquittals, and working well with an external accountant

Practical experience implementing and maintaining a WHS system across one or more sites

About us





FTS is a youth organisation based in Ipswich providing holistic, wrap-around support for young people who've spent time in youth detention - a 'safe place to land' that helps them build connection and belonging and re-engage with their community safely and with the right support around them. We're a small, experienced team with the governance & framework in place to guide our staff and address our current number of young people needing support. We are moving to the next stage in our strategic plan and need an experienced practitioner to review our frameworks and processes with a view to adapting them to support our expected growth and our desire to ensure compliance is at the forefront of any changes we make.

A genuinely supportive small team where your work has visible impact

Salary packaging of up to $15,900 per year, increasing your take-home pay

Real scope to build and own the operational side of a growing organisation

Cultural awareness training delivered through accredited Aboriginal organisations and respected Elders

Flexibility where we can, noting the role is site-based around 90% of the time

Community Services & Development 1-10 employees

Fearless Towards Success (FTS) supports young people transitioning from youth detention back into their families and communities. We provide holistic, culturally safe, long‑term mentoring and practical support that helps young people rebuild stability, strengthen wellbeing, and move toward a positive, crime‑free future.

Fearless Towards Success (FTS) supports young people transitioning from youth detention back into their families and communities. We provide holistic, culturally safe, long‑term mentoring and practical support that helps young people rebuild stability, strengthen wellbeing, and move toward a positive, crime‑free future.

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📌 Business Operations Lead (Queensland)
🏢 Fearless Towards Success
📍 Queensland