$115,000 p.a. (pro-rata) + 12% superannuation

Lead meaningful change in Retirement Living with compassion, connection and commercial impact.

Empowered to shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services.

Our Retirement Living team operates in a supportive, people‑centred workplace. We proudly deliver services across village operations, customer experience, development, strategy and housing. From guiding prospective residents through life‑changing decisions to partnering with Village Managers and project teams, our Sales Managers play a crucial role in helping older Victorians access secure, high‑quality and empowering retirement living options.

The Role

We’re seeking an experienced and customer-focused Sales Manager to lead the sales and relationship management function for one of our Benetas villages. You will champion resident‑centred sales practices, achieve sales targets, and ensure smooth, compliant settlement processes aligned with Aged Care Reform.

Working closely with the Village Manager, Business Manager Retirement Living, Marketing, and Development teams, you will:

Manage all sales and re‑sales of village residences, ensuring high conversion rates from enquiry to settlement

Guide prospective residents and families through each stage of the sales journey with empathy, professionalism and clarity

Coordinate unit refurbishments and collaborate with trades, Village Managers and clients

Prepare and issue contracts,



ensuring compliance with the Retirement Villages Act and organisational policies

Partner with Marketing to promote the village brand through campaigns, events and community engagement

Provide market insights, pricing recommendations and competitor analysis

Represent the village on new development projects, supporting design decisions, pre‑sales and client engagement

Maintain accurate documentation, reporting and CRM records

Uphold the Aged Care Code of Conduct and support continuous improvement across the village sales function

This role suits someone who thrives on autonomy, relationship building, problem‑solving and delivering exceptional customer experiences.

Why Benetas?

$115k per annum salary + 12% superannuation

6-month maximum term full-time contract (immediate commencement until 26 March 2027)

- Not‑for‑profit salary packaging up to $18,550 per annum

Meaningful work supporting older Victorians to live independently and confidently

Supportive, respectful and people‑centred culture

Professional development, training and sector learning opportunities

Collaborative leaders who value your contribution and encourage growth

Work/life balance in an inclusive environment where your wellbeing is a priority

About You

You will bring:

Proven experience in sales within retirement living, residential property, hospitality,



lifestyle services or similar environments

Strong lead generation, relationship management and sales conversion skills

Highly developed communication, negotiation and interpersonal capability

Empathy and understanding of older residents’ needs, including awareness of frailty and support requirements

Knowledge of relevant legislation (Retirement Villages Act 1989), contracts and compliance

Strong organisational skills, time management and professional judgement

Ability to work independently while collaborating effectively with internal and external stakeholders

A qualification in Business, Sales or Marketing is desirable.

Please note: All Benetas employees must hold a NDIS Worker Screening Clearance and meet mandatory aged care worker requirements.

Join us on our fulfilling journey as we transform the experience of ageing through collaboration, new ideas and genuine care.

Applications are reviewed on a rolling basis and may close early.

At Benetas, we recognise that our people are passionate and we value the work that they do, day in and day out.

What they do matters and they matter to us. We value their contribution and remind us of the incredible impact they are all making to the lives of Victorians. Join our team where the day to day tasks, small gestures, conversations and interactions, all matter. It matters to our residents, our clients, their families and loves ones, our community, your colleagues and to Benetas.

You’ll be part of a diverse, inclusive and collaborative culture that is guided by our values of respect, responsibility, community and spirit. You will also be offered development opportunities.

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📌 Sales Manager - Bridgewater Lake (Melbourne)
🏢 Benetas
📍 Melbourne