NOC Contact Centre Specialist – Cloud & Incidents (Hybrid) (City of Gold Coast)

NOC Contact Centre Specialist – Cloud & Incidents (Hybrid) (City of Gold Coast)

17 Sep
|
Singtel Group
|
City of Gold Coast

17 Sep

Singtel Group

City of Gold Coast

Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a large government client. The role requires full Australian Citizenship, a 24x7 rotating roster, and in office work in Sydney after onboarding and training.

You will own escalated incidents, support change and incident processes, and collaborate with internal teams to ensure stability, continuity, and exceptional customer experience.

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📌 NOC Contact Centre Specialist – Cloud & Incidents (Hybrid) (City of Gold Coast)
🏢 Singtel Group
📍 City of Gold Coast

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