A future-ready digital partner, unapologetically regional.
Digital Marketer Bee is a regional website and digital marketing agency based in Albury-Wodonga. Our clients' customers are searching Google and asking ChatGPT. We make sure they get found.
We are a future-ready digital partner, unapologetically regional. Through Digital Marketer Bee and AI Agent Bee, we educate, implement, and build websites that perform, marketing that makes sense, and AI workflows that help businesses work smarter.
We opened in Wagga Wagga last year, and we are now looking for the right person to help grow our local presence and become a trusted DMB contact in the business community.

About the Role

The first DMB role based in Wagga. This is the first DMB role based in Wagga, which makes it an important one.
As Client Experience Specialist, you will help grow DMB's presence in Wagga by building relationships with local businesses, following up with workshop attendees and interested businesses, and supporting the clients who come on board.
You will guide Wagga clients through onboarding, keep communication clear, explain results in plain English, and make sure they feel looked after from the very beginning. You will be supported by Bee and the Albury team, so clients have both a local contact and the backing of the wider DMB team.
You will not be expected to know everything on day one. You will be trained closely by Bee and the Albury team before supporting clients independently. What matters most is that you are connected in Wagga, valuable with people, organised, commercially minded, and able to explain complex ideas without making them feel complicated.

What You’ll Be Doing

In this role, you will:

- Represent DMB in the Wagga business community
- Attend local workshops, networking events, and business conversations




- Follow up with prospective clients after workshops and enquiries
- Have practical, direct conversations with business owners about their goals
- Help identify whether DMB is the right fit for a potential client
- Onboard new clients and make sure they know exactly what happens next
- Act as the local point of contact for Wagga clients, with support from Bee and the Albury team
- Explain websites, marketing, AI workflows, and campaign results in clear, simple language
- Build long-term relationships that lead to retention, referrals, and trust
- Work closely with the Albury team to coordinate delivery and client support
- Share insights from the Wagga market so we can keep improving how we show up locally

What We’re Looking For

Someone already connected in Wagga.
We are looking for someone who is already connected in Wagga and understands how business relationships work in a regional community.
You might not come from a marketing agency background, and that is okay. This role could suit someone with experience in client service, community engagement, professional services, events, partnerships, education, training, hospitality leadership, or local business networks.
You will be a strong fit if you:

- Know the Wagga business community and enjoy being part of it
- Are confident having honest, practical conversations with business owners
- Care about doing the right thing by clients
- Follow up properly and do what you say you will do
- Are organised enough to manage multiple conversations without things sliding




- Can explain complex ideas clearly without jargon
- Are commercially aware and comfortable talking about business goals
- Are curious and willing to learn about websites, digital marketing, and AI
- Like the idea of helping grow DMB’s presence in Wagga

You will be a strong fit if you:

- Previous agency experience
- A technical AI background
- Experience leading a large team
- To already know every part of digital marketing

We can teach the marketing, AI, and agency side.
We cannot teach local credibility, strong follow-up, care for clients, or the ability to build trust.

Training and Support

You will be trained across:

- Client onboarding and communication
- Workshop follow-up and lead conversations
- Proposal development and presentation
- How to understand and explain website, marketing, and campaign results
- The AI Agent Bee side of the business
- How to identify opportunities to educate, implement, and build for clients without being pushy

Training will happen directly with Bee and the Albury team. This is hands-on support, not a video course. You will spend some time in Albury during the early stage of the role, and the team will also be in Wagga once a week. You will work alongside the people already delivering this work until you feel confident doing it yourself.

We take company culture seriously because ourteam
is what sets us apart

Digital Marketer Bee is an innovative and fun place to work , that provides the space and flexibility to be curious and explore. We are movers and shakers, but treat each other with respect, for the professionals we are.

Innovate with leading brands

Work alongside leading regional businesses, agencies, and organisations.

Albury HQ

Our office is located in Kiewa St. in Albury.

#J-18808-Ljbffr

📌 Client Experience Specialist (Wagga Wagga City Council)
🏢 Digitalmarketerbee
📍 Wagga Wagga City Council