We are looking for a Night Audit/ Receptionist to join the Front Office Department at Novotel Melbourne on Collins:

- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Support the Night Manager with daily financial reconciliations and auditing tasks
- Maintain guest accounts and process check-ins, check-outs, and payments accurately
- Prepare and distribute reports to relevant departments
- Manage reservation updates and ensure all guest details are accurately recorded
- Uphold safety and confidentiality by following strict overnight security procedures

Your experience and skills include:

- The ability to work a flexible 7-day roster.
- Exemplary written and verbal communication skills
- Well-presented with a natural ability to build rapport both in person and over the telephone
- Robust focus and passion for hotel operations
- Self-motivated with positive and professional attitude
- Time management skills with the ability to multitask
- Flexible and able to embrace and respond effectively to change

Prior experience working with Opera or a related system

Fluency in English

Additional languages are a plus

RSA

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📌 Night Auditor/ Reception (Melbourne)
🏢 AccorHotel
📍 Melbourne