Franchise Operations & Business Development

Andersens has been helping Australian families and businesses transform their homes and workplaces for more than 65 years. Today, we remain one of Australia's most trusted flooring and window furnishings brands, with a strong national franchise network and exciting growth plans for the future.

We are seeking an experienced and commercially minded Regional Business Manager to join our Franchise Support Team.

This is a high-impact role working directly with franchise business owners to improve performance, strengthen operations, drive sales growth and support long‑term business success.

Rather than simply auditing stores or enforcing compliance, our Regional Business Managers act as trusted advisers, coaches and business partners to franchisees, helping them unlock opportunities and achieve their full potential.

About the Opportunity

Reporting to the General Manager - Franchising, you will have a portfolio (territory) of between 15-20 predominately franchised sites across the Andersens network.

You will work closely with business owners and their leadership teams to improve business performance, increase profitability and identify opportunities for growth.

Key responsibilities include:

- Conducting regular business reviews with franchisees
- Analysing sales, margin, financial and operational performance
- Identifying opportunities to improve profitability and customer experience
- Coaching business owners and management teams
- Facilitating action plans and accountability around business goals
- Support store compliance
- Assisting stores to grow residential, commercial in flooring and window furnishings sales
- Supporting underperforming businesses through structured improvement plans
- Encouraging adoption of company systems, technology and best practices
- Supporting new store openings,



ownership transitions and succession planning
- Building strong relationships throughout the franchise network
- Acting as a key link between franchisees and support office

About You

You are commercially driven, highly organised and passionate about helping businesses succeed.

You will ideally bring:

- Experience in franchise operations, business development, retail operations or multi-site management
- Solid commercial and financial acumen
- Ability to analyse business performance and identify opportunities for improvement
- Exceptional communication and stakeholder management skills
- Experience coaching business owners, managers or leadership teams
- A proactive, solutions-focused approach
- Strong planning and organisational skills
- Ability to travel regularly throughout your assigned region
- Current unrestricted driver's licence

Highly Desirable

- Franchising experience
- Flooring industry experience
- Window furnishings experience
- Retail, home improvement or trade industry experience
- Exposure to NetSuite ERP would be highly beneficial.
- Territory management experience
- Business coaching, consulting or advisory experience

What We Offer

- Competitive salary package
- Fully maintained company ute
- Performance-based incentive program
- Laptop and mobile phone
- Opportunity to influence and support business owners
- Strong team culture and support
- Career growth opportunities within a respected national brand

Why Andersens?

At Andersens, we believe the success of our franchisees drives the success of our network.

We invest heavily in people, systems, innovation and business support, providing our franchise partners with the tools and expertise they need to succeed.

This role provides a unique opportunity to work alongside business owners, make a genuine impact and help shape the future of one of Australia's most respected franchise brands.

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📌 Regional Business Manager (Queensland)
🏢 Andersens Flooring
📍 Queensland