The role

We’re looking for a capable, energetic and friendly receptionist to assist our busy head office team within our Newtown salon location. The role is customer facing/in-person (not a remote role) and perfect for an organised people-person. Your duties will mainly involve front-of-house management, welcoming clients to the salon and supporting our stylist team with client re‑bookings and queries, as well as taking bookings and communicating with clients over the phone, on email and other channels.

We’re looking for someone who…

- Can commit long-term to a roster which involves 2 – 3 days per week, including a 12noon-8:30pm Thursday shift, 2 other days, and occasional Saturdays (normally 1 per month). In the interests of complete transparency, Saturdays when they occur, involve a longer shift from around 8am – 6pm
- Is reliable, on time, and has a professional manner
- Is a naturally positive, genuine, friendly and warm person who knows how to make other people feel immediately welcome. This role is dealing with clients all day long (they are all absolutely lovely!) so it’s important you’re comfortable interacting with lots of different people from diverse backgrounds
- Has an interest in, and general knowledge of what we do here at Lady Lash
- Has great communication skills, including good written skills and a genuine understanding of creating good relationships with clients
- Is highly organised and able to prioritise significant tasks at busy times
- Is tech savvy, has good computer skills and can pick up computerised systems quickly

If you have:





Experience working using a computerised booking system in a reception role; and/or experience working in a beauty/personal care role, that would be beneficial.

Hours:

Part time, 2-3 days per week including Thursdays/Thursday evenings, and occasional Saturdays. Apart from these days, some flexibility in days is possible, depending on your schedule/availability. (More/increased hours may be available at certain times of the year upon mutual agreement)

Location:

Lady Lash, 1/251 King St Newtown (5 min walk from Newtown train station)

Some of your tasks and responsibilities will include:

- Ensuring clients have an amazing, warm customer service experience, from the moment they contact us onwards
- Front of house duties including phone and email enquiries, making bookings, emailing clients, start and end of day procedures, and banking
- Controlling the appointment schedule using a computerised booking and POS system
- Ensuring the salon is looking it’s very best at all times
- Opening and closing procedures
- Running a time-efficient bookings schedule
- Following efficient administration processes

What wecan offer you:

- Secure employment in one of Sydney’s leading and most established lash + brow salons
- An exciting work culture, with a varied, interesting role – every day will be different!
- Highly discounted (and often free!) treatments and products
- Potential for extra hours when other admin staff are on leave – (this may work well if you are studying)
- Above average hourly rate + great weekend rates!

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📌 Receptionist – Newtown – Part-time (3 days per week) (New South Wales)
🏢 Sydneyeyelashextensions
📍 New South Wales