Job Description

About the Company

n

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au .

n

About the Role

n

MSS Security is seeking professional, reliable and customer-focused Terminal Security Officers to join our team at Hobart International Airport. This role provides a visible security presence throughout the airport terminal and surrounding precinct, helping maintain a protected, secure and welcoming environment for passengers, staff and visitors.

n

Duties include:

n

n
- Conduct security patrols of the terminal, forecourt, aprons, airport roads and car parks.
n
- Monitor and report security, safety and operational concerns.
n
- Respond promptly and professionally to security incidents.
n
- Apply effective verbal de-escalation and conflict resolution techniques when responding to challenging or escalating behaviours.
n
- Engage respectfully with passengers experiencing distress and provide first aid when required.
n
- Maintain accurate security logs, patrol records and incident reports.
n
- Provide a professional and customer-focused security presence throughout the airport.
n

n

Ideal candidates will have:

n

n
- Confidence applying de-escalation techniques and managing challenging behaviour without unnecessarily escalating a situation.
n
- Patience,



empathy and the ability to communicate respectfully with vulnerable or distressed people.
n
- Solid communication and customer service skills.
n
- A professional presentation and reliable approach to work.
n
- Previous experience in security, aviation, transport, mental health support or another public-facing operational environment will be highly regarded.
n
- Flexibility to work across a variety of shifts, including weekends and public holidays.
n

n

Requirements:

n

n
- Full Australian working rights.
n
- A current Tasmanian Security Agent Licence.
n
- A current First Aid and CPR Certificate.
n
- Ability to obtain an Aviation Security Identification Card (ASIC).
n
- Ability to undergo a medical assessment, including drug and alcohol testing.
n

n

What we offer:

n

n
- Competitive rates and penalty rates.
n
- Comprehensive training and ongoing development.
n
- Uniform provided.
n
- Opportunities for career progression within MSS Security.
n
- The opportunity to work within a professional airport security environment.
n

n

Location: Hobart International Airport, TAS

n

Master Licence Number: 5784

n

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

n

We are proud to:

n

n
- be certified by the Workplace Gender Equality Agency,
n
- be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
n

📌 Terminal Security Officer - Hobart
🏢 Msssecurity
📍 Hobart