Job Description

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- Full Time Position
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- Guaranteed base earnings + attractive commission
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- Paths for career progression with a trusted national brand
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Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

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The Harvey Norman Nunawading Flooring Team is seeking a passionate, customer service focused Retail Manager to join them in delivering Great Service, Always! to their customers.

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To be successful in this role,

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- Enjoy working in a very driven team environment
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- Have the ability to develop solutions and strategies to help customers pick the right product
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- Be capable of crafting and implementing strategies to improve product mix, stock levels, and service standards
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- Formulate and execute purchasing and marketing policies, set prices, and promote our establishment's goods and services
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- Provide exceptional customer service by selling goods and services and offering expert advice on product use
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- Maintain accurate records of stock levels and financial transactions, as well as overseeing budgeting for the establishment
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- Hire, train, and manage staff to ensure that they are knowledgeable and professional in their interactions with customers
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- Monitor market trends and make recommendations for new products or services to improve sales and customer satisfaction
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- Conduct regular evaluations of staff performance and provide ongoing training and support
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- Ensure compliance with all relevant occupational health and safety regulations, and provide leadership and support to your team in order to achieve the best possible results
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We require someone who:

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- Is self-driven and motivated
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- Able to maintain excellent customer service no matter the situation
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- Has a base level of knowledge in the Flooring products industry (preferred)
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- Has a degree or 2+ years of sales/management experience
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- Has a strong work ethic
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- Is able to work in a competitive environment
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On Offer:

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- Ongoing support and training from a dedicated professional team
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- Attractive commission-based structures
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- Fantastic incentive-based promotions
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- A positive work environment where valuable performance and work ethic is recognized and rewarded
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- Fantastic opportunities for career progression and personal growth
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- A base salary of $80,000 to $85,000 + Super + commissions
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📌 Retail Manager Flooring (Williamstown)
🏢 Harvey Norman
📍 Williamstown