Stratacare is looking for a friendly, organised and customer-focused Strata Finance Coordinator to join our Finance team on the Gold Coast.

Stratacare is a growing Queensland strata management company known for delivering exceptional customer service and professional support to the communities we manage. We're passionate about people, teamwork and creating positive outcomes for our clients and employees.

About the role

As a Strata Finance Coordinator, you will be the first point of contact for many finance-related enquiries from lot owners, committees, creditors and suppliers. You will work closely with our finance team to provide excellent customer service while supporting the day-to-day administration of strata financial matters.

This is a great opportunity for someone who enjoys helping people, has basic accounting knowledge, and thrives in a fast-paced team environment. Previous strata experience is desirable but not essential. We are happy to train the right person with a positive attitude and willingness to learn.

Key responsibilities

Answer phone calls and email enquiries relating to owner and committee finance matters

Respond to creditor and supplier payment enquiries

Contact owners regarding overdue levy accounts and payment arrangements

Assist with levy and account enquiries

Support the finance team with general administration and ad hoc tasks

Maintain accurate records and notes within company systems

Work collaboratively with body corporate managers and other internal teams





Deliver excellent customer service to internal and external stakeholders

About you

Has excellent communication and customer service skills

Enjoys speaking with people and building positive relationships

Has basic accounting or finance knowledge

Is confident using Microsoft Office and computer systems

Has strong organisational skills and attention to detail

Is a team player who is willing to assist wherever needed

Can remain professional and calm when dealing with difficult conversations

Has previous strata industry experience (preferred but not essential)

1 day work from home each week (after training)

Fortnightly workplace massages

Paid birthday leave each year & $100 birthday gift

Supportive and friendly team culture

Ongoing training and career development

Stable and growing Queensland company

Up-to-date Gold Coast office location

Varied role with a mix of customer service, administration and finance

Opportunity to build a long‑term career in the strata industry

Be part of a team that genuinely values its people

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a Finance Coordinator?
- How much notice are you required to give your current employer?

What can I earn as a Finance Coordinator

#J-18808-Ljbffr

📌 Strata Finance Coordinator (City of Gold Coast)
🏢 Stratacare Australia
📍 City of Gold Coast