Novotel Melbourne on Collins, part of Accor, is looking for a Guest Service Agent to join the Front Office. You will greet guests, provide friendly, knowledgeable service, handle inquiries and complaints, and assist with reservations when needed.
You must be fluent in English, present well, and capable of multi-tasking in a busy hotel environment. A passion for hospitality, strong communication skills and a versatile 7-day roster are essential.
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📌 Front Desk Guest Service Agent — Flexible Shifts & Upsell Focus (Melbourne)
🏢 AccorHotel
📍 Melbourne
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