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Assistant Banquet Manager (Parental Leave Cover)
About the Company
AtLangham Hospitality Group, we empower our colleagues to take ownership of theircontributions, discovering their potential while embracing the authenticselves. Together, your unique stories are what make our legacy stronger.
LanghamHospitality Group (LHG) is a global hotel company with properties located inmajor cities and four continents under The Langham Hotels and Resorts andCordis Hotels and Resorts brands. It is the hospitality arm of Outstanding EagleHoldings, a leading property development company in Hong Kong.
TheLangham, Gold Coast and TheJewel Residences, managed by Langham has ushered in a new era ofsophistication to Australia’s playground. Comprising 169 guest rooms andsuites and 170 luxury apartments and located on absolute beachfront, the Propertyoffers our guests a place to relax and be inspired.
We arenow seeking customer service-focused and luxury-mindedAssistantBanquet Managerto join and help lead our Banquet Operations team.
This opportunity is a Parental Leave cover on a 12-month fixed term contract, with ongoing employment opportunities available for the right candidate.
What You’ll Do
As AssistantBanquet Manager, you support the Banquet Services Manager in overseeingall aspect of the operation, embusing our conference and events guests are providedwith superior service and ultimately a seamless and luxury guest experience.
Yourresponsibilities also include:
- You willexceed our guests' expectations by providing warm, authentic and timely serviceand providing high level banqueting knowledge to elevate the guest experience.
- Communicateeffectively to the team to deliver market leading events, with bespoke serviceand quality product.
- Manages and assumes overallresponsibility for all Banqueting and Event functions throughout the Hotel.
- To ensurethat every guest is served in a timely and efficient manner that adheres to thepre-set standards of Banqueting and the Standards of Procedure established byThe Langham, Gold Coast.
- Lead byexample by being present in operations throughout service periods, peak timesand VIP Events.
- Work withour external AV Operators to enhance the guest experiences and build revenueopportunities and guest experiences that lead the market.
- AssistBanquet Service Manager to maintain an up-to-date version of Safe OperatingProcedures for the department, ensuring to comply with the highest standards ofcustomer service at all times.
What You’ll Bring
To besuccessful in this role, you will have previous experience in a similar roleand a strong background in banquet operations and leading a team.
- Passionfor service excellence and providing superior hospitality;
- Excellentinterpersonal and communication skills;
- Strongleadership and team management abilities, with a passion for developing andmotivating staff;
- Tertiaryqualifications in Hotel/Hospitality/Business or similar advantageous;
- ResponsibleService of Alcohol required;
- Australianwork rights. We are unable to offer sponsorship for this role.
Why JoinUs? Live fully with Langham
TheLangham, Gold Coast offers current and future colleagues:
- Benchmarkedand competitive remuneration;
- Industryleading Learning and Development, with career progression opportunities;
- Complimentarymeals on shift, and laundering of your duty attire;
- 6complimentary hotel nights to stay at LHG Hotels and Resorts worldwide eachyear;
- EmployeeAssistance Program;
plus avast array of additional benefits and recognition incentives!
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📌 Assistant Banquet Manager (Parental Leave Cover) (City of Gold Coast)
🏢 The Langham, Gold Coast
📍 City of Gold Coast
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