Customer Experience Strategy Lead (New South Wales)

Customer Experience Strategy Lead (New South Wales)

17 Sep
|
First Focus
|
New South Wales

17 Sep

First Focus

New South Wales

First Focus seeks a senior CX leader to shape and execute a customer experience strategy across delivery teams. You will combine customer feedback with data to prioritize improvements that ease, speed, and inform customers at every step.

You will influence priorities without direct authority, champion a Super-Green standard, and develop capabilities through coaching and training while reporting to the Chief Experience Officer.

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📌 Customer Experience Strategy Lead (New South Wales)
🏢 First Focus
📍 New South Wales

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