BUSINESS DEVELOPMENT & CARE COORDINATOR MANAGER - NDIS

Peritia Care Services is seeking an experienced NDIS Care Coordinator & Business Development Manager to join our growing team in Melbourne West, VIC. This is a full-time position that integrates care coordination overseeing responsibilities with business development initiatives to support our continued growth within the National Disability Insurance Scheme (NDIS) sector.

In this key role, you will connect high-quality service delivery with organisational growth. You will be responsible for coordinating exceptional disability support services while proactively identifying and developing current business opportunities to enhance our market/industry presence. This position will play a critical role in advancing our strategic objectives across the disability support sector.

Key Responsibilities

Develop and implement targeted strategies to expand service offerings, strengthen organisational capabilities and increase market presence

dentify, assess and pursue new business opportunities across the disability support sector

Establish and maintain strong relationships with key stakeholders, including NDIS planners, community organisations, referral networks and potential business partners

Contribute to tender submissions and develop compelling proposals for new service models to prospective clients and funding organisations

Oversee our Coordination of Support team who coordinate individualised support plans and services for NDIS participants, ensuring high-quality outcomes and compliance with NDIS standards and requirements

Recommend (where needed) participant needs and develop tailored care coordination strategies that reflect their individual goals, preferences and aspirations

Liaise effectively with NDIS planners, participants, families and support workers to ensure coordinated and seamless service delivery is executed by our Coordination of Support Team

Ensure that our Compliance Team is maintaining participant documentation, records and reporting to support regulatory compliance and demonstrate quality service provision

Monitor industry developments,



market trends and competitor activity to identify opportunities and inform strategic business development initiatives

Collect, analyse and report on service performance and business development outcomes to support informed decision-making and continuous improvement

Support our careers team who carry out training, development and supervision of care staff as required to maintain high standards of service delivery

What we're looking for

Proven experience in business development, market analysis or service growth within community services (disability support sector in particular)

Excellent interpersonal and communication skills, with the ability to establish and maintain effective relationships across diverse stakeholder groups

Demonstrated problem-solving and decision-making capabilities, with the ability to work independently and collaboratively within a team setting

Demonstrated experience working within the NDIS environment, preferably in care coordination, support coordination or a comparable role

Strong knowledge of NDIS principles, relevant legislation, participant planning processes and service delivery requirements

Strong organisational and time management skills, with the ability to effectively manage and prioritise tasks

Proficiency in Microsoft Office Package and data management platforms; experience using NDIS portals, databases and NDIS client management systems is desirable

Strong commitment to person-centred practice and promoting the principles of dignity, choice, independence and empowerment

Relevant qualifications, or willingness to obtain qualifications, in disability support, aged care, community services or a related field

Current Working with Children Check (WWCC) and/or National Police Clearance,



or willingness to obtain the required checks as a condition of employment

A current valid driver’s licence and access to reliable transport for participant and client visits

What we offer

Peritia Care Services is committed to attracting and retaining high-calibre professionals who are passionate about making a meaningful difference across the disability sector. We provide an environment where experienced professionals are empowered to lead, innovate and contribute to the continued growth and success of the organisation. Our organisation current has the following on offer:

A competitive award package that recognises your experience, expertise and contribution

Opportunities to influence service development, business growth and strategic organisational initiatives

Ongoing professional development, leadership opportunities and access to industry-relevant training

Flexible working arrangements, where operationally appropriate, to support professional effectiveness and work-life balance

Access to Employee Assistance Programs and wellbeing initiatives designed to support your overall health and wellbeing

Genuine career progression opportunities within a growing organisation with solid potential for professional and leadership development

A collaborative, inclusive and purpose-driven environment where every team member contributes to improving the lives, independence and wellbeing of participants and their families and guardians

About us

Peritia Care Services is a dedicated and compassionate care provider committed to supporting individuals to live with greater independence, dignity, and choice. Our team delivers person-centred care tailored to each client’s unique needs, with a strong focus on respect, wellbeing, and quality of life. We are passionate about creating a supportive and inclusive environment where our clients and employees feel valued, respected, and empowered.

We welcome applications from individuals of all backgrounds and are committed to providing an inclusive and equitable recruitment process.

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📌 BUSINESS DEVELOPMENT & CARE COORDINATOR MANAGER - NDIS (Melbourne)
🏢 Peritia Care Services
📍 Melbourne