Job Description

Join a Global Leader in Smart Buildings & Security Solutions

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At Johnson Controls, we're shaping the future of safe, smart and sustainable buildings. As a global leader in security, building automation, energy efficiency and decarbonization, we help organizations across critical industries including data centres, healthcare, pharmaceuticals, education and advanced manufacturing operate more securely and efficiently.

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With more than 140 years of innovation, Johnson Controls combines industry-leading technology, world-class service and exceptional people to deliver outcomes that matter.

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About the Opportunity

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We are seeking an experienced Security Service Technician to join our Sydney Service Team.

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This is an excellent opportunity for a security professional who enjoys a variety of work, strong customer relationships, and hands‐on technical problem‐solving. You'll work across a portfolio of commercial customers, servicing and maintaining advanced security systems while also managing small to medium upgrades and fit‐out projects.

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You'll have the opportunity to expand your expertise and develop your career into areas such as project delivery, commissioning, technical leadership, sales, and management.

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What You'll Be Doing

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As a Security Service Technician, you will:

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- Diagnose, troubleshoot and repair security systems across customer sites
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- Perform scheduled preventative maintenance and system inspections
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- Deliver small to medium security upgrades and fit‐out projects
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- Commission newly installed security systems
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- Prepare quotations for repair works and recommended upgrades
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- Build strong relationships with customers and provide expert technical support
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- Coordinate with subcontractors and internal project teams to ensure successful project delivery
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- Support the wider Projects Team across new and existing customer sites
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Technologies You'll Work With

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Security platforms including:

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- Johnson Controls P2000
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- C•CURE
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- Lenel
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- Concept
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- Tecom
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- Gallagher
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CCTV and video management systems including:

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- Genetec
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- Milestone
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- Aimetis
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- Victor
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- ExacqVision
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- NVRs, DVRs and network‐based security infrastructure
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Experience or certifications in Gallagher, C•CURE or Integrity are highly regarded but not essential.

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What We're Looking For

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To be successful in this role, you'll have:

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- Minimum 2 years' experience in a similar security technician role
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- Strong troubleshooting and fault‐finding experience
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- Sound networking, systems and PC knowledge
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- Experience installing, servicing and commissioning electronic security systems
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- Excellent communication and customer service skills
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- Ability to work independently while contributing to a collaborative team environment
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Essential Requirements

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- Australian working rights
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- Current NSW Driver Licence
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- Current Security Licence
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- Current Cabling Registration
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- White Card (Construction Induction Card)
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Why Join Johnson Controls?

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Career Growth & Development

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- Ongoing technical training and professional development
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- Access to internal and external certification programs
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- Career pathways across service, projects, commissioning, leadership and sales
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Work with Leading Technology

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- Exposure to some of Australia's most advanced commercial security environments
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- Prospect to work across multiple security platforms and technologies
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Supportive Team Culture

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- Collaborative and knowledgeable team environment
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- Strong focus on employee wellbeing and work‐life balance
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- Backed by a globally recognised and financially stable organisation
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Ready to Take the Next Step?

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If you're a motivated Security Technician looking to join an industry leader and build a long‐term career, we'd love to hear from you.

📌 Security Service Technician (New South Wales)
🏢 Alloy Enterprises
📍 New South Wales