Epic IT is seeking a Level 2 Service Technician to be the face clients expect at in office visits across Perth, Sydney, and Brisbane. You’ll triage tickets, handle end-user issues, and perform a mix of Level 1 and 2 tasks while building trusted client relationships.
You’ll support Microsoft 365 and Azure environments, assist with on-prem to cloud migrations, and maintain server functionality. The role blends hands-on delivery with strong client communication.
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📌 Client‑Facing IT Service Technician (Level 2) (Western Australia)
🏢 Epic IT
📍 Western Australia
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