Tes is seeking a Customer Success Manager to own a high-volume SMB book across Australia, blending recent business with retention to grow product adoption and renew revenue. You will manage a fast-paced, transactional cadence, drive outbound and inbound conversations, and maintain accurate forecasts in Salesforce.
You will own renewals, tackle price uplifts, and identify at-risk accounts, while collaborating with Sales and CS teams to hand off enterprise-scale opportunities.