Join a growing family-owned business as an Office Administrator for Wannon Weed & Pest Control, a trusted business servicing South West Victoria. You'll be the one running the office day to day, scheduling technicians, managing customer communication, keeping the books tidy and we're genuinely open to your ideas on how to do it better. This is a work from home position, so you'll need a suitable home office set up.
Key responsibilities
- Schedule and coordinate daily jobs for our technicians
- Manage customer bookings, enquiries and ongoing communication
- Answer incoming phone calls and handle customer questions professionally
- Keep customer records and our scheduling system accurate and up to date
- Prepare invoices and manage accounts payable
- Help identify and implement improvements to our office systems and processes
- Provide general administrative support to management as required
About you
- Excellent organisational and time management skills, and the ability to juggle competing priorities
- A positive, professional and customer-focused phone manner
- Strong communication skills and attention to detail
- Confidence using Microsoft Office, Xero and similar systems,
and the ability to pick up new software quickly
- A proactive attitude and confidence to suggest ideas and improvements
- Comfortable working independently from home, with reliable internet and a quiet workspace
- High levels of integrity, reliability and professionalism
- Previous administration or office management experience
- Experience coordinating field staff or service technicians
- Experience within a trade or service-based business
About us Wannon Weed & Pest Control is a trusted, family-owned business servicing South West Victoria. We pride ourselves on outstanding customer service, reliable workmanship and building long-term relationships with our clients.
Benefits
- Flexible working hours to suit your circumstances
- Work from home role negotiable
- Above award rates
- A secure, long-term position in a growing business
- Room to grow into an Office Manager role over time, as the business expands
- Training and support as you settle in
- A genuine say in how things are run - we value input from the person doing the work
📌 Administration Assistant (Warrnambool)
🏢 Wannon Weed u0026 Pest Control
📍 Warrnambool
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