Paddock to Port is a Container Management & Transport business based in the western suburbs of Melbourne. We offer a range of services for our clients, from container management to quarantine and warehousing.

About the Role

We are currently looking for a super motivated and relationship-focused Bookings Co-ordinator – Container Transport to join our transport team. In this role, you'll be responsible for co-ordinating bookings and managing customer relationships. You'll work closely with our fleet allocation team to deliver exceptional customer service.

Key Responsibilities:

- Manage emails, transport and freight bookings (data entry) and customer enquiries
- Provide courteous, helpful and professional service to our customers at all times
- Build and maintain strong, long-term relationships with existing clients
- Act as the primary point of contact for customer enquiries and support
- Coordinate with internal teams to ensure timely and accurate delivery of transport services




- Monitor client satisfaction and proactively resolve issues
- Maintain accurate customer records using the CRM system

About You You'll be a confident communicator who enjoys building relationships and delivering excellent customer service.

Essential Skills & Experience:

- Previous experience in the transport industry in bookings and customer services
- A proactive attitude with strong problem-solving skills
- High attention to detail
- Highly organised with strong time management skills
- Proven ability to multi-task
- Commercial awareness with a customer-first approach.
- Proficiency in Microsoft Office and CRM systems.

Ready to Apply?

If you're passionate about building lasting client relationships and delivering exceptional service, we'd love to hear from you.

Submit your CV and a brief cover letter outlining your experience and why you'd be a excellent fit for this role.

📌 BOOKINGS CO-ORDINATOR - Container Transport (Sunshine West)
🏢 Paddock to Port
📍 Sunshine West