Memmott's Automotive is seeking a friendly, organised and professional Bookkeeper / Receptionist to join our team at our Grange or Windsor workshop. Reporting to the Director, you will be responsible for day-to-day bookkeeping, data entry, administration and customer relations. You will also play an important role in maintaining transparent communication between customers, workshop staff and management.
Key responsibilities
- Managing workshop software and customer bookings
- Booking and scheduling customer appointments
- Data entry of invoices and supplier accounts
- Preparing customer invoices and quotes
- Handling customer enquiries via phone, email and general correspondence
- Taking payments via cash and EFTPOS
- Completing bookkeeping and accounting tasks using Xero
- Accounts payable and accounts receivable duties
- Maintaining accurate customer and vehicle records
- Liaising with customers regarding bookings, repairs and completed work
About you
- Previous experience in bookkeeping, reception or administration
- Previous Xero experience is required
- Strong computer and data-entry skills
- Good communication and customer service skills
- Strong organisational and time-management skills
- Ability to manage multiple tasks and meet deadlines
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Basic understanding of light vehicles and common automotive terminology is preferred, but not essential
- Previous automotive workshop experience will be highly regarded
About us Memmott's Automotive is a family-run business that has been operating for two generations. We provide a wide range of servicing and repairs for all light vehicles and pride ourselves on honesty, quality workmanship and genuine service for our loyal customers.